Customer Service Agent - Bilingual Spanish & English

Morocco


CALL CENTRE REPRESENTATIVE- SPANISH & ENGLISH SPEAKING

Influx provides customer service for brands and tech companies on-demand, 24/7, every day of the year (including holidays). To achieve this, our operation consists of agents and managers working around the globe to achieve the company’s objectives.

We are seeking a detail-oriented and thoughtful person from Kenya to join our growing team to meet an existing client's needs. (Immediate hire)

Duties and Responsibilities

  • Maintaining a positive, empathetic, and professional attitude towards customers at all times.

  • Diagnose and solve the customer's problems in Spanish

  • Communicate effectively via email and chat with our customers

  • Understand the company’s products to answer any questions or concerns

  • Coordinate effectively with peers and your manager

  • Contribute to a high-performance and friendly workplace culture

What we're looking for:

  • Excellent written and verbal Spanish communication skills

  • Good written and verbal English communication skills

  • Spanish proficiency level C1 and above

  • 1 year experience in customer service

  • An ability to quickly think on your feet

  • Strong problem-solving skills

  • Team player

Benefits

  • The flexibility of working from home, this a remote and full-time position

  • Work with clients in the USA, EU, and elsewhere

  • Extensive opportunities to learn from, and work with, high-performing colleagues

  • Career opportunities! We're a fast-growing startup with roles and positions to grow into

If this sounds like you or someone you know, the application link is below! Apply now!


Apply Here