Support Quality Meter
How good is your customer support? We’ll tell you! Our experts will grade 100 support conversations and give you actionable feedback.
How We Define Excellent Support Quality
How well does your team understand what your customers are saying?
Is your team talking in a way that best reflects your business personality?
Does your team respond in a way that fully explains the problem or solution?
How well does your team feel the pain, happiness, or confusion of your customers?