Flexible scalability to power your growth
Scale with confidence and without the risk. Power through peak periods and stay lean during slower months. Pre-recruited, pre-trained talent ready to drive your growth.
Navigate unpredictable demand and deliver CX excellence with a service partner trusted by 750+ brands.
Trusted by brands from startups to enterprise
Scale that matches your demand
Power through peak periods and unexpected spikes during seasonal sales, product launches, or viral campaigns by instantly expanding your team.
Or eliminate backlog stress with temporary reinforcements who can jump in and restore balance quickly.
Our month-to-month pricing means that scaling back during slower months is simple and easy.
🚀 After launching a new product line, Peak Design found itself with a backlog of over 1,000 customer support tickets. With Influx, they deployed additional agents who cleared the backlog within weeks, then settled on a lean, effective BAU team.
Renardo, Team Leader, 6 yrs with Influx
Plans with freedom, not lock-ins
Grow with confidence. Unlike traditional models that lock you into rigid, multi-year contracts, we put you in control with a month-to-month partnership that flexes with your needs.
Adjust your team size as needed, whenever you need. Start small and grow at your pace, without constraints.
💡 As a seasonal outdoor holiday booking platform, Pitchup had to quickly scale up from 5 to 16 agents during peak travel season without long-term hiring. With Influx, they could triple their support team on demand while maintaining a seamless customer experience, and then scale back down when demand dropped.
Mayang, Operations, 6 yrs with Influx
Ready to deliver CX excellence in 1 week
Scale your support as fast as you scale your vision, with expert teams ready in 1 week. Pre-recruited, pre-trained talent is always ready to go.
Influx teams seamlessly integrate with your business from day 1. Not only do they align with workflows and tools, they also flawlessly align with your brand — your tone, values, and personality.
⏳ A fast-growing tele-dental company, Reset Smile, saw demand skyrocket overnight. Their small in-house team was overwhelmed with calls and emails, and they needed help fast. Influx onboarded trained agents in less than two weeks, ensuring their older customer base received empathetic, real-time support without long wait times.
Lara, Customer Support, 3 yrs with Influx
Your brand on any channel, any time
Influx provides global, multi-channel support, ensuring your brand is always available, always responsive, and always on.
Email, live chat, voice, SMS, and social media are all covered.
Our hand-picked talent pool gives you 24/7 global coverage, and culture fit that aligns and delights your customers. Influx teams bring empathy, efficiency, and native-level language fluency to every interaction.
🌍 The fashion brand Meshki needed a 24/7 support solution that spanned multiple time zones, covering customers in Australia, the US, and the UK. Meshki partnered with Influx to deliver cultural alignment, brand-match and personal engagement with every interaction.
Stephanie, Customer Support, 2 yrs with Influx
Erin Sprinkle
Head of Customer Care,
MotorTrend Group
“Getting started with Influx was really easy. We started with a simple Support as a Service team, which has now become a 5+ agent dedicated team working alongside Support as a Service agents. We’re now delivering fast resolutions at all hours, across all channels, while covering seasonal bumps and launches.”
MotorTrend Group specializes in enthusiast brands MotorTrend, Hot Rod and Roadkill. Read the case study →
Hire full-service teams on demand
Make your support ops fast, flexible and ready for anything with experienced 24/7 support teams working month to month.
Meshki supports 589% business growth with ethical near-shore service model & achieves 95% CSAT
93% CSAT for 24/7 coverage in 5 languages from 26 agents in 4 regions
End-to-end eCommerce support on demand with 4.63 customer satisfaction rating
24/7 coverage with a fully managed support team of 8 agents across 3 regions
6 dedicated agents handle 100% customer support for email, live chat, and voice
After hours support and burst coverage for seasonal backlog after 200%+ customer growth
Building a remote support team with consistent culture, standards, and performance
After-hours email and live chat coverage with 70% NPS via dedicated and SaaS support