A global customer support team for your business

We get to know your product or service

And respond to your customer support emails

So you can focus on what you're good at

Giving you more time to grow your business
With these awesome features:
Seamless integration

We use your current support desk including ZenDesk, Desk, HelpScout, Groove and more.

Create an account for us and we can start helping straight away.

Customer insights

We report crucial information from your customers to you.

This can be used to improve your product or service and keep in touch with their needs.

Ready to respond

You will have access to a specialist team that work together to serve your customers.

No need to worry about covering sick days, vacations or other disruptions.

Scalability

We can scale up or down with your business needs.

We have resources ready to respond to unexpected increases in your email volume.

Start a 2 week free trial!
Here’s how it works:
  1. You add us into your customer support workflow.
  2. We watch, learn and gradually take on the humdrum, everyday meat-and-potatoes support.
  3. When something isn’t clear, we ask you questions, to be sure we get it right.
  1. By the end of the trial, we’re handling your repetitive, unexceptional support.
  2. You retain visibility into everything, and continue to answer the difficult support issues.
  3. Not happy? Cancel any time!
Get Started Now!
Pricing

Our fixed monthly prices scale with your business.

Deca
$
199

For up to 182 email responses each month.

Including a weekly customer insights report.

Hecto
$
399

For up to 365 email responses each month.

Including a weekly customer insights report.

Kilo
$
599

For up to 547 email responses each month.

Including a weekly customer insights report.

Mega
$
799

For up to 730 email responses each month.

Including a weekly customer insights report.

Giga
$
999

For up to 913 email responses each month.

Including a weekly customer insights report.

Tera
$
1,199

For up to 1,034 email responses each month.

Including a weekly customer insights report.

Need a larger plan? Find out more
Get Started Now!
We aim to please

“Influx have provided incredibly fast and professional support to our customers, freeing us up to do what we do best: developing and marketing our product.”

Nicholas Firth-McCoy — Paydirt

“The value added by Influx to supporting our customers has benefited our business beyond expectation. Read more »

Being overwhelmed by customers asking for support is a good thing, you've most probably made a successful product, but you’ll eventually need to move further as a business and invest your time in developing new products.

That’s where Influx comes in and it does a great job! Basically, it gives you the time you need to do yours.”

Adrian Labos — Get Bowtied

“Fast, reliable and friendly customer service is invaluable to any business. Influx has delivered! Now we can focus on our passion - designing great products.”

Jeff Starr — PixelGrapes

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