Exceptional customer service for

Our global support team helps companies from San Francisco to Sydney deliver exceptional service to their customers 365 days a year.

Influx experts respond to your customer support queries
Our focus is your customer support - we'll care and be good at it
Your customers get timely support so you can focus on what you're good at

It gets better with awesome features


We work from your helpdesk

We use your existing support desk including ZenDesk, Desk, HelpScout, Groove and more.

Create an account for us and we start right away.


High Availability

A specialist team works together to serve your customers.

Let us worry about sick days, vacations and other disruptions.


Customer insights

With a better signal/noise ratio in your support channel, your customer insights get better.

And we'll report back to you on things we see as important.



Our service scales up or down with your business needs.

We're ready to respond to unexpected increases in your email volume.

Here's how it works:

  1. You add us into your customer support workflow, we work from your current helpdesk.
  2. We quickly get to know your products using all available resources.
  3. When something isn’t clear, we ask you questions, to be sure we get it right.
  4. By the end of the trial, we’re handling your repetitive, unexceptional support.
  5. You retain visibility into everything, and continue to answer the difficult support issues.
  6. You can scale your plan up and down as needed, and cancel any time.
Sign up for a 2 week free trial!

No credit card required.

We don't aim to please, we aim to delight

Customers: Nick

“Influx have provided incredibly fast and professional support to our customers, freeing us up to do what we do best: developing and marketing our product.”

Nicholas Firth-McCoy


Customers: Adrian

“The value added by Influx to supporting our customers has benefited our business beyond expectation.

Adrian Labos

Get Bowtied

Customers: Jeff

“Fast, reliable and friendly customer service is invaluable to any business. Influx has delivered! Now we can focus on our passion - designing great products.”

Jeff Starr


Transparent pricing

Pay as you grow, we scale with you.
  • LITE

    24 Hour


    8 Hour

    Average response time
  • PLUS

    2 Hour

  • Weekly insights
    & reports
  • Slack
  • Weekend
  • No
    setup fees
Your monthly support volume:

Any questions? Please get in touch.
Ask us a question!

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