Customer support people for your business

Test us out! Ask us a support question

Influx experts respond to your customer support emails

Our focus is your customer support - we'll care and be good at it

Your customers get timely support so you can focus on what you're good at

It gets better with awesome features
No integration

We use your existing support desk including Zendesk, Desk, HelpScout, Groove and more.

Create an account for us and we start right away.

Customer insights

With a better signal/noise ratio in your support channel, your customer insights get better.

And we'll report back to you on things we see as important.

High Availability

A specialist team works together to serve your customers.

Let us worry about sick days, vacations and other disruptions.

Scalability

Our service scales up or down with your business needs.

We're ready to respond to unexpected increases in your email volume.

Start a 2 week free trial!
Here’s how it works:
  1. You add us into your customer support workflow.
  2. We watch, learn and gradually take on the humdrum, everyday meat-and-potatoes support.
  3. When something isn’t clear, we ask you questions, to be sure we get it right.
  1. By the end of the trial, we’re handling your repetitive, unexceptional support.
  2. You retain visibility into everything, and continue to answer the difficult support issues.
  3. Not happy? Cancel any time!
Sign up for a 2 week free trial!
No credit card required.
Our prices scale with your email volume

Remember, you're getting a global customer support team, 7 days a week!

Deca
$
199

For up to 180 email responses each month.

Including a weekly customer insights report.

Hecto
$
399

For up to 360 email responses each month.

Including a weekly customer insights report.

Kilo
$
599

For up to 540 email responses each month.

Including a weekly customer insights report.

Mega
$
799

For up to 720 email responses each month.

Including a weekly customer insights report.

Giga
$
999

For up to 900 email responses each month.

Including a weekly customer insights report.

Tera
$
1,199

For up to 1,020 email responses each month.

Including a weekly customer insights report.

Need a larger plan? Find out more
Sign up for a 2 week free trial!
No credit card required.
We aim to please

“Influx have provided incredibly fast and professional support to our customers, freeing us up to do what we do best: developing and marketing our product.”

Nicholas Firth-McCoy — Paydirt

“The value added by Influx to supporting our customers has benefited our business beyond expectation. Read more »

Being overwhelmed by customers asking for support is a good thing, you've most probably made a successful product, but you’ll eventually need to move further as a business and invest your time in developing new products.

That’s where Influx comes in and it does a great job! Basically, it gives you the time you need to do yours.”

Adrian Labos — Get Bowtied

“Fast, reliable and friendly customer service is invaluable to any business. Influx has delivered! Now we can focus on our passion - designing great products.”

Jeff Starr — PixelGrapes

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