Get time back to grow your business

An influx of customers is great, but support requests can get overwhelming.
We do round-the-clock customer support so you can focus on what you do best.

Find out more  
 

We grow with you

Customer support is unpredictable - you don’t always know when you will (and won’t) need it.
Our flexible pricing model helps you manage the ups and downs with peace of mind.

We’re always online so you don’t have to be

Our global team is available around the clock, so your customers get help when they need it.

 
  • Take the stress out of scheduling cover for weekends and holidays.
  • Stay online 24/7 - in every time zone.
  • Don’t outsource halfway around the globe: our team works where you are.
  • We’ll become experts in your business to better help your customers.

We’ll use your current helpdesk

Get on with business even sooner: we integrate with your current helpdesk to make the transition quick and easy. Or, if you’re looking for a change, we’ll help you make the switch to a new solution.



Get to know your customers even better

Outsourcing customer support shouldn’t mean missing out on great insights. Each week, we’ll give you clear and useful data on customer trends and feedback, along with bug reports.

Happy customers with happy customers

 

"Influx has been amazing for us as it frees our time and our minds to better focus on growing the business, while knowing that our customers are being fully supported and given the best experience possible."

Rob Ward Annex
Rob Ward
Annex Products
 

Pay as you grow

Customer support doesn’t do one-size-fits-all.
Our scalable pricing model grows with you and your demand.

Select the response time and features that work for you:

  • Lite24-hour
  • Standard8houraverage response time
  • Plus2-hour


Slack integration

Slack is the chat application that has changed the way teams communicate.

You can communicate live with your team.



Slack integration

Slack is the chat application that has changed the way teams communicate.

You can communicate live with your team.



Slack integration

Slack is the chat application that has changed the way teams communicate.

You can communicate live with your team.

  • Slack integration

    Slack is the chat application that has changed the way teams communicate.

    You can communicate live with your team.

    Weekly insights
    & reports
  • Slack
    integration
  • Weekend
    coverage
  • No
    setup fees
  •  
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Got questions? Let's talk.


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If you prefer you can email hello@influx.com


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