Holiday customer support

Scale up your support ahead of the 2x ticket spike. Launch a team in just one week, with no long-term contracts.

We help hypergrowth brands like Threadless and ClassPass with seasonal peaks.

#1 on demand partner for global CX teams

Trusted by startups to enterprise across 750+ brands since 2013. Nearshore service model. Monthly pricing.

Multi-award winning cleaning brand. Over 100,000 5 star reviews.

See the 5 star reviews →

The #1 health app helping people become their best selves.

See our YAZIO case study →

Ethical & sustainable fashion brand with 2x global growth & 96% CSAT.

What our clients say →

Six brands, one streamlined customer service solution.

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Premium fashion achieves global growth.

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Blenders scales 24/7, globally with Influx

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Linktree partnered with Influx to make CX simple & fast with 93% CSAT.

See our Linktree case study →

Fast, on-brand support to major global sporting events.

How we help SaaS & tech →

24/7 multilingual support driving 5-Star reviews globally

Read Sunstransfers case study →

ResetSmile optimizes customer support with Influx

Read the case study →

Multi-award winning cleaning brand. Over 100,000 5 star reviews.

See the 5 star reviews →

The #1 health app helping people become their best selves.

See our YAZIO case study →

Ethical & sustainable fashion brand with 2x global growth & 96% CSAT.

What our clients say →

Six brands, one streamlined customer service solution.

Read the case study →

Premium fashion achieves global growth.

Read the case study →

Blenders scales 24/7, globally with Influx

Read the case study →

Linktree partnered with Influx to make CX simple & fast with 93% CSAT.

See our Linktree case study →

Fast, on-brand support to major global sporting events.

How we help SaaS & tech →

24/7 multilingual support driving 5-Star reviews globally

Read Sunstransfers case study →

ResetSmile optimizes customer support with Influx

Read the case study →

Flexible support teams, on demand

See how companies work with Influx to deliver flexibility and scale

Scale your team

Hiring experienced support agents is hard, let alone training, managing, and implementing. Launch in 1 week with Influx - scale up and down as you need.

Launch new channels

Resolve issues quickly across all channels: email, chat, social media and voice.

No lock-in contracts

Deliver a flexible customer experience at scale with no lock-in contracts.

Ana, Customer Support, 4 yrs with Influx

Exceptional customer experiences at scale

Deliver consistently great support during holiday spikes. Our team can handle seasonality and be available on short notice. Whatever the volume, wherever the customer.

To find out more, get in touch →

Natisha, Voice of Client Director, 8 yrs with Influx

Fully managed support, on demand

Through three levels of management we get to know your organisation inside out, so you can 2x your team without compromising quality.

Ready to learn more? Get in touch →

Gabriel, Recruiter, 5 yrs with Influx

Launch in 1 week

Start as early as next week with no lock-in contracts. We pre-train our staff so we can ramp up quickly. Every new hire goes through a three step recruiting process with three layer management.

Ready to launch now? Get in touch →

Case studies

See how hypergrowth brands work with Influx to deliver support at scale.

“We had a pretty major growth spurt during 2020 – Covid paired with the usual seasonality of online retail meant we were finding it a challenge to get on top of the backlog. Influx has been a fantastic addition to our operation.

In 2020 our internal team went remote and Influx’s remote, work from home solution was able to fit in seamlessly without missing a beat. It’s really been a simple experience – we’ve been able to maintain a 90+% CSAT, while staying flexible and giving our customers the high-quality support experience they expect.”

Brianne Henderlong

Community Experience Director, Threadless

Threadless is a 3-sided eCommerce marketplace connecting artists, consumers, printers and distributors.

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Delivering a quality customer experience on brand and at scale

Blenders Eyewear partnered with Influx to delight their customers and grow their business fast.

Ready to try Influx? Contact sales →

Hire full-service teams on demand

Make your support ops fast, flexible and ready for anything with experienced 24/7 support teams working month to month.