Support Solutions

24/7 support for SAAS, eCommerce and tech. Browse customer support solutions below.

Solutions to help you grow your business


Customer support

Add speed, scale, and flexibility to your customer support operation, 24/7.

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Call centers

Enterprise grade, omni-channel support teams without the overhead.

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Sales teams

Grow your business faster with expert sales reps. Ready to go in 1 week.

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Our solutions

eCommerce customer support

Grow word of mouth referrals and LTV with high-quality 24/7 customer support. Read more about eCommerce customer support

Startup customer support

We’ll manage your support team while you manage your growth and product. Learn more about startup customer support

SaaS customer support

Grow revenue per account and reduce churn with consistently high-quality 24/7 support. Learn more about SaaS customer support

WordPress support

Improve theme and plugin performance with a trained team resolving issues quickly. Learn more about WordPress theme support and WordPress plugin support

Technical support

Deliver consistently high-quality technical support, 24/7. Learn more about technical support as a service.

Mobile application support

Create a seamless app experience with frontline support, QA and bug reporting. Learn more about mobile application support

Support training

We run a three week free training period for all new clients then run continuous training programs for all of our agents and managers. Learn more about how we learn your business

24/7 support insights

See how to improve your own coverage and response times. Learn more about how it works

Burst coverage

Maintain fast response times even when you have surges in support tickets. Learn more about support burst coverage

Delivering a flexible customer experience on brand and at scale

See how Biteable, Karbon and Michael Hyatt and Co. all partner with Influx to scale, flex and grow their business, fast.

Ready to try Influx? Contact sales →

Resources to streamline support and offer great experiences

Customer Experience
Learn how to adapt to consumer demand to stay competitive
Get 6 SaaS examples to grow your business faster
Business Operations
Get 7 strategies to cut costs without lowering quality
Customer Support
Read the comprehensive guide to boost your customer support game
Customer Support
What 10+ years in support taught us about working with customers

Ready to learn more? Let’s talk!

Our system connects to all major help desks and chat applications including Zendesk,, Help Scout, Groove, Front and Intercom. Learn more about help desk integrations.

Hire full-service teams on demand

Make your support ops fast, flexible and ready for anything with experienced 24/7 support teams working month to month.