We help businesses build long standing relationships with their customers.
Mikey and Leni co-founded Influx with a similar problem, they both had too many customer support inquiries to manage their successful side businesses. Mikey built and still runs the popular Dropbox for WordPress Plugin. Leni built a popular Mozilla Thunderbird addon.
Influx has since steadily grown into what it is today: An 80+ person company handling customer conversations and actions for businesses of all sizes and types, responding to tens of thousands of tickets every month. In addition, our quality assurance process checks every ticket to give agents and managers regular feedback, and our development team builds tools to better connect our team and our client’s internal teams.
Meet the Team
Meet more of the team on Linkedin.