Technical support
Hire a technical support operation that grows with you. Our agents become experts in your product, delivering 24/7 support with lightning-fast SLAs.
Fast, fully-managed tier 1 & 2 support with month to month pricing.
Seamlessly extend your internal team with top talent from American, EU & APAC timezones.
Trusted by industry-leading platforms from startup to enterprise





Jermaine, Delivery Manager, 4 yrs with Influx

Expert level 1 & 2 support teams
Customer-first tech support delivered by the best agents.
Unlike traditional BPOs, Influx teams are from locations that guarantee a seamless customer & brand experience.
Lia, Delivery Manager, 8 yrs with Influx

Technical expertise you can rely on
Launch pre-trained teams to help with:
- Hardware/software setup
- Hardware/software configuration
- Issue debugging and resolution
- Outage management
- Account and security assistance
Expert teams that understand technology & service excellence.
Ana, Customer Support, 3 yrs with Influx

Flexible & scalable solutions
Tech support that feels in house, with the flexibility and scalability of a trusted partner.
Influx teams come on simple month to month plans, giving you the flexibility to scale up and down as needed.

“We absolutely crushed our year over year SLAs. We couldn’t have had such a successful Q1 without Influx’s help.”
Shannon Vilmin, Team Lead (Operations), ClassPass
Discover how ClassPass partnered with Influx to achieve 89% single touch resolutions.
Influx clears Asana Rebel's backlog globally
See how a 24/7, multilingual solution delivers top tier support


Partnered with Influx since 2020
My experience was great! What I really appreciated was the customer service experience! I explained to them that the app didn’t fit with my needs and they immediately started the refund and cancelled my subscription! After 2 days I had my money back! So, even though I didn’t use the app for long time, the customer service experience is 5 star and for this reason I recommend this app!
See how Asana Rebel X Influx received 44,000 reviews with average 4.7 star rating in the app store. Read the case study →
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Hire full-service teams on demand
Make your support ops fast, flexible and ready for anything with experienced 24/7 support teams working month to month.