Email and chat support for SaaS
Our system connects to all major help desks and chat platforms including Zendesk, Intercom, Help Scout, Freshdesk, and Front. Our agents answer tickets from within your own help desk. Our managers track, analyze and optimize all tickets based on our own dashboards and management tools.
Our team works 24/7, every day of the week. Our agents and managers are located in all time zones, allowing them to work their normal working hours. We respond to all tickets quickly and effectively. For live chat support, contact us for custom pricing.
Our elastic, pay per output pricing includes all management, training, and QA costs. Clients only pay per response. All plans included multiple agents, managers, ongoing QA, team feedback, and training.
Some of our SaaS clients
“It feels more like a partnership than a business arrangement. You guys are invested in our success.”