Meshki launches ethical 24/7, near-shore service model & achieves 95% CSAT
How a follow-the-sun model is the future of delivering top tier CX.
Fintech company leverages 24-hour coverage to clear 3,000+ ticket backlog
See how Influx solved a 3,000+ ticket backlog and provides round-the-clock coverage for a popular fintech company.
Linktree partnered with Influx to make CX simple and fast for all of their 2.8 million subscribers
How an on-demand CX operation supported a $1.3 billion tech juggernaut
Six brands, one streamlined customer service solution
See how JS Group partnered with Influx for a multi-brand customer service solution.
Suntransfers earns 5-star reviews from over 77% of customers with fast, 24/7 multilingual support
See how private airport transfer service, Suntransfers, delivers fast, multilingual support 24/7.
ClassPass case study: 76 agents resolve 250,000+ tickets per month, surpassing KPIs
Influx resolved 250,000+ tickets per month for ClassPass with a dedicated team of 76 agents. Learn more about the partnership here.
Tipsy Elves scales support by 5x during peak season with 92% CSAT
Read how eCommerce holiday-themed apparel company, Tipsy Elves, successfully scales during peak holiday season while maintaining high customer satisfaction.
Roller Skates eCommerce company clears 2,300 ticket backlog in 10 days
See how a popular roller skates eCommerce company solves a 2,300 ticket backlog in just 10 days, then maintains inbox zero.
Koala case study: After Hours Email and Chat Support Powering 70%+ NPS
Koala, the highest-rated mattress retailer in Australia, works with Influx to provide after hours email and chat support powering 70%+ NPS.
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