Case Study: ettitude

Photo of Lucy Jasper
by Lucy Jasper
See how ettitude manages sales spikes and seasonality with Influx to grow their sustainable eCommerce brand globally.
Case Study

Case Study: 99designs

See how 99designs, the world's largest graphic design platform uses Influx to support their highly engaged design community.
Case Study

Case Study: ClassPass

Influx resolved 250,000+ tickets per month for ClassPass with a dedicated team of 76 agents. Learn more about the partnership here.

Interview with Lexi Horn, director of customer success at Blenders Eyewear

Blenders reported 9x growth in late 2018 by focusing on customers first. How do they build their support team exactly? Lexi shares her strategy.

How to Build an Exceptional Live Chat Team - interview with Eugenia Chuprina

How do you build an exceptional live chat team on a startup budget? Eugenia Chuprina did it, starting as employee number five at Reply.
Case Study

Case Study: Biteable

How Biteable, a video building community with 4 million+ members, works with Influx to provide 24/7 support and sales with a median response time of four minutes.