Case Study: 99designs
See how 99designs, the world's largest graphic design platform uses Influx to support their highly engaged design community.
Case Study: ClassPass
Influx resolved 250,000+ tickets per month for ClassPass with a dedicated team of 76 agents. Learn more about the partnership here.
Interview with Lexi Horn, director of customer success at Blenders Eyewear
Blenders reported 9x growth in late 2018 by focusing on customers first. How do they build their support team exactly? Lexi shares her strategy.
How to Build an Exceptional Live Chat Team - interview with Eugenia Chuprina
How do you build an exceptional live chat team on a startup budget? Eugenia Chuprina did it, starting as employee number five at Reply.
Case Study: Biteable
How Biteable, a video building community with 4 million+ members, works with Influx to provide 24/7 support and sales with a median response time of four minutes.
Best Zendesk apps for eCommerce - most popular
The Zendesk app marketplace includes more than 1,300 apps. These apps help with everything from multichannel communication to ticket personalization. Here are the top 5.
See how support leaders at Zendesk, 99designs and Vend structure their support teams for success.
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