Meshki launches ethical 24/7, near-shore service model & achieves 95% CSAT

How a follow-the-sun model is the future of delivering top tier CX.
Case Study

Fintech company leverages 24-hour coverage to clear 3,000+ ticket backlog

See how Influx solved a 3,000+ ticket backlog and provides round-the-clock coverage for a popular fintech company.
Case Study

Linktree partnered with Influx to make CX simple and fast for all of their 2.8 million subscribers

How an on-demand CX operation supported a $1.3 billion tech juggernaut
Case Study

Six brands, one streamlined customer service solution

See how JS Group partnered with Influx for a multi-brand customer service solution.
Case Study

Suntransfers earns 5-star reviews from over 77% of customers with fast, 24/7 multilingual support

See how private airport transfer service, Suntransfers, delivers fast, multilingual support 24/7.
Case Study

ClassPass case study: 76 agents resolve 250,000+ tickets per month, surpassing KPIs

Influx resolved 250,000+ tickets per month for ClassPass with a dedicated team of 76 agents. Learn more about the partnership here.
Case Study

Tipsy Elves scales support by 5x during peak season with 92% CSAT

Read how eCommerce holiday-themed apparel company, Tipsy Elves, successfully scales during peak holiday season while maintaining high customer satisfaction.
Case Study

Roller Skates eCommerce company clears 2,300 ticket backlog in 10 days

See how a popular roller skates eCommerce company solves a 2,300 ticket backlog in just 10 days, then maintains inbox zero.
Case Study

Koala case study: After Hours Email and Chat Support Powering 70%+ NPS

Koala, the highest-rated mattress retailer in Australia, works with Influx to provide after hours email and chat support powering 70%+ NPS.