Elastic Customer Service
24 x 7 x 365 support for your customers.
90% of customer queries answered within 5 hours.Find out more
All businesses have busy periods and quiet times. Influx scales with you.
When it's busy, more people answer your customer queries so response times stay low.
When it's quiet your costs go down.
We’re online 24 x 7 so you don’t have to be
Our global team works weekends and public holidays, so your customers get help when they need it.
Get to know your customers even better
Customer support is a valuable source of customer insight but it's also noisy.
We bring important issues to your attention and each week you'll get clear and useful data on customer trends and feedback.
Happy customers with happy customers
Influx has been amazing for us as it frees our time and our minds to better focus on growing the business, while knowing that our customers are being fully supported and given the best experience possible.Rob Ward Annex Products
Simple, flexible pricing
Customer support doesn’t do one-size-fits-all.
Our scalable pricing model grows with you and your demand.Calculate your pricing