Pricing & details
Deliver consistently high-quality customer service, 24/7, with Support as a Service. Our complete support operation on demand includes all management, training and QA, while you only pay per response.
Need a discount? Switch to dedicated agents for larger volumes.
responses per month
More than 1,000 responses per month or need live chat support?
Contact us for custom pricing.
All new plans start with a two week free trial and training period with no commitments.
“Our Influx agents go deep to process returns and exchanges. They interpret grey area scenarios and answer customer questions in detail. We continue to get rave reviews from our customers. So much of our new business is customer referrals.”
Support as a Service benefits
Powered by a team of agents, managers, and engineers, ready to answer your tickets 24/7.
Resolve questions and sell globally, 24/7. Our on demand team works all hours, every day, every weekend, every holiday.
Start your day with an empty inbox. Our team works across multiple mailboxes, helping with both tier 1 and tier 2 tickets.
Your workflows, standards and channels. We connect with all major help desks. Working directly with your team.
Generate results not headaches. Our team reports to local management for 1:1, training, career planning and reviews.
Month to Month
Scale up without the commitments. Add or remove agents when needed. We match our team with your bursts.
Improve satisfaction scores with fast and thoughtful responses. Our team improves with ongoing QA and training.