Talent operations for successful companies
Influx provides a complete talent operation that grows with you. Managed, top 1% talent, working 24/7.
Training, management and QA included. Always on, always flexible, with month to month pricing.
Stay flexible during every stage of growth, with teams that grow with you.
TRUSTED TALENT PARTNER FOR BRANDS, FROM STARTUP TO SCALE
INBOX ZERO
“With teams working tirelessly, we saw an incredible achievement from the team with inbox at 0.”
Dane Burgess, Head of Customer Support at Linktree
Discover how Linktree partnered with Influx to provide 24/7 global support coverage.
BRAND MATCH
Talent recruitment & management, your way
When it comes to talent recruitment and retention, one size doesn’t fit all. Influx understands this, providing a flexible management layer that adapts to your specific needs, systems and rhythms. We don’t just support; we enhance and grow with your business, taking your established processes and scaling them to new heights.
Lara, Customer Support, 3 yrs with Influx
FLEXIBILITY
Service excellence, elevated
Ever had a customer support experience that felt different — where the quality of service shone through? At Influx, our 24/7 talent teams go beyond problem-solving, we prioritize exceptional people, ensuring your customers always feel valued and satisfied.
Gabriel, Recruiter, 4 yrs with Influx
GLOBAL COVERAGE
24/7 talent, global coverage
Our worldwide talent network works within their local working zones, ensuring they’re fresh, alert, and ready to engage with your customers at optimal times. This means extended operational hours for your customers and a happier, healthier work-life balance for our teams, creating a compounding effect on retention and performance.
Ana, Customer Support, 3 yrs with Influx
Why Influx?
Brand alignment
Our agents become your brand ambassadors. We speak your language and reflect your company’s values.
Proven experience
Trust in our proven track record. We bring years of experience to deliver consistently exceptional service.
Seamless integration
Influx adapts to your current systems, amplifying your existing processes. See all of our integrations.
Case studies
See how companies work with Influx to deliver flexibility and scale.
24/7 coverage from 76 agents achieve 49% reduction in first response time
After-hours coverage with dedicated agents for 142% ticket increase via live chat and email
24/7 email and live chat support achieve 94% CSAT with social media experts
Improved first response time by 10x while experiencing 16,954% growth via 24/7 support
Meshki supports 589% business growth with ethical near-shore service model & achieves 95% CSAT
100% customer support for 2x seasonal ticket spikes from 6 dedicated agents
Read more client testimonials or case studies
More solutions
Hire full-service teams on demand
Make your support ops fast, flexible and ready for anything with experienced 24/7 support teams working month to month.
After-hours email and live chat coverage with 70% NPS via dedicated and SaaS support
6 dedicated agents handle 100% customer support for email, live chat, and voice
After hours support and burst coverage for seasonal backlog after 200%+ customer growth
End-to-end eCommerce support on demand with 4.63 customer satisfaction rating
24/7 coverage with a fully managed support team of 8 agents across 3 regions
Building a remote support team with consistent culture, standards, and performance
93% CSAT for 24/7 coverage in 5 languages from 26 agents in 4 regions