Fully managed technical support
Influx provides a complete customer support operation. The best agents, delivering 24/7 support with lightning-fast SLAs.
Fast, fully-managed tier 1 support with month to month pricing.
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threadless
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Blinkist
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Klarna Bank AB
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AstroPay
"We're now generating 93% CSAT, inbox zero, and 10-min response times, globally. Thank you Influx!"
Dane Burgess, Head of Customer Support at Linktree
See how Linktree partnered with Influx to provide 24/7 global support coverage with a team of two agents initially, then grew to a team of 10.
Level 1 support, tailored to your needs
Influx tech support agents work exclusively with your team, ensuring seamless integration into your workflows. We only hire the top 1% of talent, ensuring we provide skilled technical support tailored to your industry.
Proactive and scalable tech support
Our agents go beyond reactive troubleshooting, they help prevent issues before they arise. From optimizing performance to securing your systems, we ensure your technology supports your business goals.
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Technical expertise you can rely on
Our tech support agents specialize in WordPress, Shopify, managed hosting, cybersecurity, and disaster recovery—covering everything from setup and troubleshooting to security and backups.
Why Influx?
Reliable & Secure
Our team follows industry best practices to ensure uptime, security, and smooth user experiences.
Scalable & fast
Dedicated agents, trained to support your business, available in 1 week.
Seamless support
From troubleshooting to customization, we handle technical queries efficiently and adeptly.
24/7 coverage from 76 agents achieves a 49% reduction in first response time
24/7 coverage with a fully managed support team of 8 agents across 3 regions
After-hours coverage with dedicated agents for a 142% ticket increase via live chat and email
24/7 email and live chat support achieves 94% CSAT with social media experts
Improved first response time by 10x while experiencing 16,954% growth via 24/7 support
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