Hire Dedicated Agents
For companies with 1,000+ tickets per month, it often makes sense to have at least one dedicated agent answering tickets. Dedicated agents cost a fixed cost per month and they're available on demand. Hire agents on their own or alongside a Support as a Service team for optimal coverage. Get in touch with us to learn more or get pricing.
Our Influx agents go deep to process returns and exchanges. They interpret grey area scenarios and answer customer questions in detail. We continue to get rave reviews from our customers. So much of our new business is customer referrals.