Full time agents & teams

Full time agents, dedicated to your brand, delivering exceptional support 24/7/365.

Start with 1 agent or a team of 30+. Flex up or down with month to month plans.

Teams improve automatically with dedicated CX managers, training and QA.

Working with brands from start up to enterprise

Linktree partnered with Influx to make CX simple & fast with 93% CSAT.

See our Linktree case study →

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24/7 multilingual support driving 5-Star reviews globally

Read Sunstransfers case study →

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What sets Influx apart is their ability to seamlessly integrate into our operations while maintaining a strong focus on customer experience."

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"The Influx team is professional, reliable, and impressively well versed in our complex product. I’m truly satisfied and see this as a long term partnership."

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The US based healthcare app keeping Hospitals & healthcare staff connected.

Read the case study →

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Fast, on-brand support to major global sporting events.

How we help SaaS & tech →

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"Influx helps us troubleshoot and resolve customer issues within 15 minutes after hours."

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On demand, 24/7, omnichannel support

See our Motortrend case study →

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Burst coverage resolves 2,800+ seasonal backlog with 92%+ CSAT

See our Threadless case study →

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Fast, on-brand support to major global sporting events.

How we help SaaS & tech →

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Tipsy Elves scales support during peak season

Read the case study →

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ResetSmile optimizes customer support with Influx

Read the case study →

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Six brands, one streamlined customer service solution.

Read the case study →

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The #1 health app helping people become their best selves.

See our YAZIO case study →

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Premium fashion achieves global growth.

Read the case study →

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Find out how we support scaling brands customer experience globally.

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Blenders scales 24/7, globally with Influx

Read the case study →

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Casely improves CSAT with Influx

Read the case study →

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End-to-end eCommerce support on demand

Read the case study →

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Ethical & sustainable fashion brand with 2x global growth & 96% CSAT.

What our clients say →

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The eco-conscious brand maintaining customer trust with fully managed Human + AI support.

See our Koh case study →

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"We absolutely crushed our year over year SLAs, responding to customers quicker than ever before. The Influx team was flexible, agile, accommodating, and reliable."

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"The quality of Influx agents has been fantastic. Their remote, work from home solution really has been top notch. We’ve been able to build a CX team with consistent culture, standards and performance."

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"The team combines deep technical expertise handling everything from complex network troubleshooting to rapid incident response with a genuine focus on relationships."

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“With Influx handling support, we’ve stayed focused on growth.They’ve truly elevated the customer experience at Autopilot.”

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"The frontline support team provided by Influx has been a pivotal component of our growth strategy as a B2B/Enterprise startup."

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Multi-award winning cleaning brand. Over 100,000 5 star reviews.

See the 5 star reviews →

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"The Influx team consistently demonstrates exceptional professionalism, serving as outstanding representatives of our organisation in every interaction."

Testimonial Visual

Linktree partnered with Influx to make CX simple & fast with 93% CSAT.

See our Linktree case study →

Testimonial Visual

24/7 multilingual support driving 5-Star reviews globally

Read Sunstransfers case study →

Testimonial Visual

What sets Influx apart is their ability to seamlessly integrate into our operations while maintaining a strong focus on customer experience."

Testimonial Visual

"The Influx team is professional, reliable, and impressively well versed in our complex product. I’m truly satisfied and see this as a long term partnership."

Testimonial Visual

The US based healthcare app keeping Hospitals & healthcare staff connected.

Read the case study →

Testimonial Visual

Fast, on-brand support to major global sporting events.

How we help SaaS & tech →

Testimonial Visual

"Influx helps us troubleshoot and resolve customer issues within 15 minutes after hours."

Testimonial Visual

On demand, 24/7, omnichannel support

See our Motortrend case study →

Testimonial Visual

Burst coverage resolves 2,800+ seasonal backlog with 92%+ CSAT

See our Threadless case study →

Testimonial Visual

Fast, on-brand support to major global sporting events.

How we help SaaS & tech →

Testimonial Visual

Tipsy Elves scales support during peak season

Read the case study →

Testimonial Visual

ResetSmile optimizes customer support with Influx

Read the case study →

Testimonial Visual

Six brands, one streamlined customer service solution.

Read the case study →

Testimonial Visual

The #1 health app helping people become their best selves.

See our YAZIO case study →

Testimonial Visual

Premium fashion achieves global growth.

Read the case study →

Testimonial Visual

Find out how we support scaling brands customer experience globally.

Testimonial Visual

Blenders scales 24/7, globally with Influx

Read the case study →

Testimonial Visual

Casely improves CSAT with Influx

Read the case study →

Testimonial Visual

End-to-end eCommerce support on demand

Read the case study →

Testimonial Visual

Ethical & sustainable fashion brand with 2x global growth & 96% CSAT.

What our clients say →

Testimonial Visual

The eco-conscious brand maintaining customer trust with fully managed Human + AI support.

See our Koh case study →

Testimonial Visual

"We absolutely crushed our year over year SLAs, responding to customers quicker than ever before. The Influx team was flexible, agile, accommodating, and reliable."

Testimonial Visual

"The quality of Influx agents has been fantastic. Their remote, work from home solution really has been top notch. We’ve been able to build a CX team with consistent culture, standards and performance."

Testimonial Visual

"The team combines deep technical expertise handling everything from complex network troubleshooting to rapid incident response with a genuine focus on relationships."

Testimonial Visual

“With Influx handling support, we’ve stayed focused on growth.They’ve truly elevated the customer experience at Autopilot.”

Testimonial Visual

"The frontline support team provided by Influx has been a pivotal component of our growth strategy as a B2B/Enterprise startup."

Testimonial Visual

Multi-award winning cleaning brand. Over 100,000 5 star reviews.

See the 5 star reviews →

Testimonial Visual

"The Influx team consistently demonstrates exceptional professionalism, serving as outstanding representatives of our organisation in every interaction."

Testimonial Visual
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Outsourcing solutions that support growth

Customer support

Add speed, scale, and flexibility to your customer support operation, 24/7.

Learn more →

Call centers

Enterprise grade, omni-channel support teams without the overhead.

Learn more →

Sales teams

Grow your business faster with expert sales reps. Ready to go in 1 week.

Learn more →

Stephanie, Customer Support, 3 yrs with Influx

Multichannel support. Scalable on every channel.

Our teams are flexible and work quickly across all channels. Email, chat, voice, and even through social, like Facebook, Twitter, Instagram and more. Deliver a scalable omnichannel experience that grows your business faster.

Ready to try Influx? Contact sales →

Case studies

See how companies work with Influx to deliver flexibility and scale.

76 agents resolve 250,000+ tickets per month with 24/7 coverage, surpassing KPIs
100% end-to-end omnichannel customer support in 6 languages across 7 platforms
Improved first response time by 10x while experiencing 16,954% growth via 24/7 support

Deliver a fully flexible support experience built for growth.

See how Influx builds full-service, fully-managed customer solutions for growing businesses, everywhere.

Ready to try Influx? Contact sales →

Resources to scale customer support and offer great experiences

Customer Experience
What is customer empathy mapping? (And why it's important)
Interviews
See how to master soft skills to build rapport: an interview
Product
Why we launched 100% weekend support and how it works
Customer Support
Get 6 key strategies to scale your support team
Customer Support
Build or scale a diverse team of support agents for better CX

Ready to learn more? Let's talk!

You're in good company

Want to learn more about how we can connect to your systems? Chat with sales

Hire full-service teams on demand

Make your support ops fast, flexible and ready for anything with experienced 24/7 support teams working month to month.