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The four types of customer service agents hired by leading brands
Your support experience is only as strong as the people providing it. If you want to provide excellent support, you need to find, train, and manage the right people.
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The five tools to keep your customers supported, between support emails
Nurturing your customer relationships is one of the best, and most proven, ways to grow your business. Successful customers generally spend more and refer more customers to you.
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How to start small but think big: 5 steps for creating the future
Startups are perfect size, not too big for bureaucracy and small enough to experiment - but they are everywhere. How do startups create disruptive innovation? These 5 steps will lead you there.
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Top 5 CX Partners for Gaming (Player Support & Moderation) in 2026
These are the CX partners that will actually work for gaming companies in 2026, ranked by how well they handle live player environments, not by logo size.
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Top 7 Outsourcing Partners for American eCommerce Brands in 2026
Looking for outsourced eCommerce support that can actually handle Q4 spikes, returns chaos, and WISMO storms? Here are the seven CX partners American DTC operators rely on in 2026.
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Top 7 Affordable Outsourcing Partners for Seed-Stage Startups in 2026
A practical guide to the most affordable outsourcing partners for seed-stage startups in 2026. Compare pricing, flexibility, and best-fit use cases.
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Top 7 CX Partners for Healthcare & Healthtech (HIPAA-Aware) in 2026
The CX providers that actually meet healthcare’s compliance bar — who they serve, where they excel, and how to choose the right partner for secure patient support.
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Top 5 Outsourcing Partners for Wellness Brands in 2026
See which outsourcing partners are best for your wellness brand. From on-demand support, to multilingual CX, this article explores the best options for you.
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Top 5 Customer Service Outsourcing Partners for European Companies in 2026
This guide highlights the top 5 customer service outsourcing partners for European companies, ranked on what truly matters to scaling organizations.
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The 5 best SaaS customer support companies
Investing in the right support solution is crucial for building long-lasting customer relationships. Explore the top 5 SaaS support companies redefining customer service excellence.
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The 5 best customer support outsourcing companies for brands
Out the thousands of companies, which ones will uphold your brand? These 5 will.
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How to build confidence
Learn to build confidence at work. Confidence is a critical skill because it affects everyone whom we interact and communicate with daily. Here are some practical ways to help build confidence.
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