No matter the business, a focus on improving the customer experience pays dividends. A positive customer experience works to encourage a fiercely loyal customer base, in our recent Digital Shopping Trends Report we found that a whopping 86% of online shoppers more likely to repeat purchase from brands that consistently deliver a great online customer experience.
We asked support managers at Influx their top tips to ensure a quality customer experience, every time. Watch the video below!
Interested in more videos just like this? Head to the Influx YouTube channel where you can meet the team, find more CX tutorials and explore partnering with Influx!
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