customer experience

How to boost your customer experience in 5 simple steps

Photo of Lucy Jasper
by   Lucy Jasper

No matter the business, a focus on improving the customer experience pays dividends. A positive customer experience works to encourage a fiercely loyal customer base, in our recent Digital Shopping Trends Report we found that a whopping 86% of online shoppers more likely to repeat purchase from brands that consistently deliver a great online customer experience.

We asked support managers at Influx their top tips to ensure a quality customer experience, every time. Watch the video below!

*Interested in more videos just like this? Head to the Influx YouTube channel where you can meet the team, find more CX tutorials and explore partnering with Influx! *

About the author

Photo of Lucy Jasper

Lucy Jasper

Lucy works at Influx. When she isn’t waxing poetic (or figuring out how to use that particular phrase in a sentence), she is probably setting unattainable health goals or grocery shopping.