AI Agent Management

Turn your AI Agent into your best hire with continuous AI context updates and optimization. We work with all major AI platforms - and it’s all month to month.

Start with a quick AI review and benchmarking meeting.

See how AI Agent management improves CSAT & resolution rates.

Influx is a trusted CX partner for global brands - from startup to scale

Support that keeps getting smarter

Accurate, reliable and useful answers delivered
through active management every week.

Improve CSAT

We improve CSAT for both the AI agent and the entire team. Get your AI agent to assist your human team to resolve issues faster.

Faster Resolutions

AI Agent Management enables the AI Agent to answer more questions in under 30 seconds.

Weekly Updates

Your AI adapts each week. Safe testing means updates roll out quickly and customers see the benefit right away.

Answers that stay accurate

When your product changes, your AI should too. With active management, updates roll out in days, not months, so answers stay useful and trust stays high.

Customers never feel like they’re talking to an outdated bot, and your team never has to clean up the fallout.

Need faster updates? Talk to our team →

Faster help, happier customers

Nobody wants to wait for a copy-paste response. Routine questions are handled instantly, freeing your agents to do the human work that builds loyalty.

Customers get faster resolutions, your team avoids burnout, and everyone walks away happier.

Want to free up your agents? See how it works →

Clarity and control, every week

AI shouldn’t be a mystery. Weekly reports show exactly what’s working and what’s not, with CSAT trends, resolution rates and clear next steps.

You stay in control, customers get a smoother experience, and your AI keeps getting sharper.

Looking for visibility? Get in touch →

Our results

+15%

Increase in AI first-response rates while CSAT held steady at 4.5+

3x

More queries solved without an agent once context is improved

1 day

Average turnaround to update AI with new answers after a system change.

Find out how we improve CX for global brands

See how companies work with Influx to deliver flexibility and scale.

93% CSAT for 24/7 coverage in 5 languages from 26 agents in 4 regions
Meshki supports 589% business growth with ethical near-shore service model & achieves 95% CSAT
24/7 coverage for 15,600+ ticket backlog with 10 Zendesk agents and back office support
24/7 coverage with a fully managed support team of 8 agents across 3 regions
Voice and digital agents handle 2,900+ conversations per month with 17% reduction in first response time
100% customer support in 6 languages across 7 platforms for complete end-to-end support

AI agents that actually improve support

Give customers faster, more reliable answers and free your team for the
work that really matters.