Customer Support, Done.
Support excellence that helps growing brands scale with fast, flexible, 24/7 customer service. The best agents answering tickets for you on simple month to month plans.
Extend your support operation with teams built for growth.
Our Support as a Service, part time or full time solutions include:
INFLUX IS A TRUSTED SERVICE PARTNER FOR BRANDS FROM STARTUP TO SCALE
"We're able to scale service without sacrificing quality."
"They are more than a vendor. They are great people."
"Influx allows us to scale with confidence."
"Partnering with Influx has been a game changer!"
"We continue to get rave reviews from our customers!"
Brand-first customer support
Hire a support operation that can grow with you
Strengthen your existing team, clear the backlog or launch an operation at scale. Customer support isn’t one-size-fits-all, our service is flexible and ready to grow with you.
Ana, Customer Support, 2 yrs with Influx
Fully managed
Improve autonomously with fully managed support
We’re a complete operation on demand. Through three levels of management we get to know your organisation inside out, so you can scale up without compromising quality.
Lara, Customer Support, 2 yrs with Influx
Fast onboarding
Start in one week
Start as early as next week with no lock-in commitments. Agents are pre-trained and ready to go so you can focus on growth.
Monifa, Team Leader, 4 yrs with Influx
Influx in action
See what clients are saying →
Flexible support team benefits
See how companies work with Influx to deliver flexibility and scale.
Delivering a flexible customer experience on brand and at scale
Blenders Eyewear partnered with Influx to scale, flex and grow their business fast.
Ready to try Influx? Contact sales →
Our results
Blenders achieved a 94% CSAT with Influx while handling 20,000 ticket seasonality burst.
Classpass was able to resolve over 250,000 tickets in one month by partnering with Influx.
Sendle stays flexible using Influx during 3x peaks, maintaining 1 hour response times.
How it works: Tech
We connect with all technologies for a seamless end to end support experience.
Want to learn more about how we can connect to your systems? Chat with sales →
More solutions
Ready to try Influx? See more solutions →
Hire full-service teams on demand
Make your support ops fast, flexible and ready for anything with experienced 24/7 support teams working month to month.