Clear the inbox with fully managed teams
Strengthen your existing team and deliver omnichannel customer support with global support teams, trained to clear the inbox and stay ahead of ticket volume.
Stay flexible with simple month to month pricing.
Trusted to clear the backlog by brands like ClassPass, Threadless, Animalhouse and Winkl.
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threadless (departed 2023)
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Saturn (in_service 2021)
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Bearpaw (in_service 2021)
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Manly Bands (departed 2022)
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Adobe Spark (departed 2022)
Clear the backlog
Tackle the backlog and get a handle on ticket volume with dedicated teams trained to deliver fast, high-quality support to your customers.
See how ClassPass works with a team of 76 Influx agents to clear an 11,000 ticket backlog and resolve 25,000+ tickets p/month.
You’re in good company
Burst coverage resolves 2,800+ seasonal backlog with 92%+ CSAT
See our Threadless case study →
Achieve inbox zero
Set your in-house team up for success with an empty inbox at the beginning of their day. Influx agents work to achieve inbox zero through after-hours and weekend support.
See how AnimalHouse Fitness works with Influx to maintain inbox zero.
Get instant support
Respond to customer inquiries quickly, avoid backlog, and ensure more happy customers with instant live chat support.
See how Winkl works with Influx for instant live chat support with a 94% customer feedback rating.
Dedicated agents enable internal team to focus on the business during 142% growth
Improved first response time by 10x while experiencing 16,954% growth via 24/7 support
Seasonal scale-up coverage for 2800+ ticket backlog while maintaining 92%+ CSAT
26 fully managed agents across 4 regions achieve 93% CSAT in 5 languages
24/7 global coverage via Support as a Service for 2,000+ tickets a month with 80% CSAT
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