Live chat support
Trigger more leads, upsells and happy users with 24/7 chat teams working on demand. 100% human powered.
Live chat plans start from $1999/month. See pricing..
See how brands work with Influx to deliver fast, 24/7 live chat experiences.
Professional response quality
We work with established brands and tech companies to deliver excellent customer service via live chat. We act as an extension of your existing team, with regular training, QA and re-training.
24/7 support and sales
Our team answers chats as they arrive, allowing you to help your customers faster or turn more website visitors into customers. We can answer a portion of your chats or all of them. You set the criteria.
Use your existing chat platform
Our team and system connects to your existing chat platform. We can connect to all major platforms. Most of our clients use Intercom and Zendesk Chat, but we can connect to other platforms too.
Management and training included
Our complete support operation includes management, training, coordination and QA. Our own technology automatically tracks gaps in coverage and opportunities for improvement.
How to get started
We charge a fixed fee per region for instant responses, plus a marginal cost per conversation. Please request a quote for exact live chat pricing, as the nature of a live chat conversations can vary.
Works with your existing live chat platform
Our platform connects to all major help desks and chat platforms. We use this access to QA, train and track support volume and response times.
To learn more get in touch →
Resources to impress your customers through live chat
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Hire full-service teams on demand
Make your support ops fast, flexible and ready for anything with experienced 24/7 support teams working month to month.