How it works

Influx provides complete call centers for customer service, support and sales – available on demand. We include all management and training with simple month to month pricing.

Stay flexible with fully managed support operations. See how other brands work with Influx →


Case studies

See how companies work with Influx to deliver flexibility and scale.

Voice and digital agents handle 2,900+ conversations per month with 17% reduction in first response time
6 dedicated agents handle 100% customer support for email, live chat, and voice
26 fully managed agents across 4 regions achieve 93% CSAT in 5 languages
Dedicated agents enable internal team to focus on the business during 142% growth
24/7 support and burst coverage for 20,000 tickets via 30 dedicated agents

“The quality of Influx agents has been fantastic..We’ve been able to build one CX team with consistent culture, standards, and performance.”

Jessica Warren, Global Support Manager at 99designs

See how 99designs by Vista partnered with Influx to deliver voice support that’s an on-brand – matching their internal culture, standards, and performance.


Keep customers coming back, again, and again.

Improve customer retention with highly personalized voice support experiences. Dedicated teams connect directly with customers to troubleshoot complex issues in real time.


Streamline support operations for continued growth

Increase business efficiency and free up your in-house team to do their best work with flexible, fully managed voice teams. Streamline support operations while maximizing your budget – in a simple, pay-as-you-go format.


Build brand trust

Improve customer connections and build brand trust with a team fully managed voice support experts. Through three levels of management we get to know your organisation inside out to deliver human to human experiences in your exact brand voice and style.

Flexible call center solutions

Build a support or sales call center to strengthen your existing team or launch an operation at scale.

Support call center

Flexible customer service and support that matches your brand voice.

  • 95% First Call Resolution
  • <30 second wait times
  • 24/7 global coverage
  • Multilingual agents
  • Scale headcount up and down as you need
  • Operational tasks included
  • Start in 1 week

Get in touch

Sales call center

Sales teams on demand for businesses looking to boost their revenue.

  • Inbound and outbound
  • Lead qualification
  • <30 second wait times
  • Full-cycle sales w/ >5% conversion rates
  • Sales management & auditing
  • Voice, e-mail & SMS
  • List building

Get in touch

Resources to scale customer support and offer great experiences

Customer Experience
Get the 7 tips to provide excellent voice experiences
Business Operations
Considering outsourcing? Read the pros and cons
Customer Support
Read the 7 reasons your business needs call center outsourcing
Work Culture
Achieve remote work success - read the interview!
Business Operations
Inbound & outbound call centers: what to know

Ready to learn more? Let’s talk!

Hire full-service teams on demand

Make your support ops fast, flexible and ready for anything with experienced 24/7 support teams working month to month.