Meshki launches ethical 24/7, near-shore service model & achieves 95% CSAT
How a follow-the-sun model is the future of delivering top tier CX.
The Best AI Chatbots to Automate Customer Service in 2025
In this guide, we break down the top 5 chatbots to consider as part of your CX stack
The best call center companies for global support: A data-driven breakdown
Find out how to support your brand with global, 24/7 CX support
How to use Consio to generate more revenue for your eCommerce brand
Find out how to utilise Consio can be implemented to generate more revenue for your eCommerce brand
The 5 best customer support outsourcing companies for brands
Out the thousands of companies, which ones will uphold your brand? These 5 will.
Fintech company leverages 24-hour coverage to clear 3,000+ ticket backlog
See how Influx solved a 3,000+ ticket backlog and provides round-the-clock coverage for a popular fintech company.
8 dedicated agents handle 5,000 tickets/month with a 56% decrease in missed calls
See how a mobile app for summer camps scaled their customer service team to handle 5,000 tickets/month, reducing missed calls by 56%.
Six brands, one streamlined customer service solution
See how JS Group partnered with Influx for a multi-brand customer service solution.
Linktree partnered with Influx to make CX simple and fast for all of their 2.8 million subscribers
How an on-demand CX operation supported a $1.3 billion tech juggernaut
Stay up-to-date with the latest CX news and insights with our biweekly newsletter.
Receive top curated content straight to your inbox. Sign up now.
