Payments support

Grow your payment business faster with 24/7 support,
ready to assist with onboarding new customers, activating accounts & transaction inquiries.

Get a complete, omnichannel support operation on-demand, with simple month to month pricing.

Stay flexible during every stage of growth, with teams that grow with you.

Fintech companies grow and scale with Influx.com

Go 24/7 with your payments team

Extend your team with the top 1% of agents in the world. Influx is:

Go 24/7 with a global team of agents trained just on your brand. Our follow-the-sun model means you get consistent, high-quality coverage in any timezone.

We answer tickets quickly. With rapid first-touch resolutions (delivered with a smile), you'll get high NPS, CSAT and more 5 star reviews.

Our simple month-to-month plans means you can flex up and down whenever you need. Flexible pricing with pay per agent or pay per ticket plans.

Start with a fractional agent and scale up to dedicated full-time agents and custom teams, all on demand.

Our experienced managers provide training, QA, performance management. Our framework ensures that KPIs always improve, automatically.

GLOBAL COVERAGE

24/7 support, global coverage

Our worldwide network of Influx support agents operates within their local time zones, ensuring they’re fresh, alert, and ready to engage with your customers at optimal times. This means extended support hours for your customers and a happier, healthier work-life balance for our teams.

Ana, Customer Support, 2 yrs with Influx

FLEXIBILITY

Service excellence, elevated

Ever had a customer support experience that felt different — where the quality of service shone through? At Influx, our 24/7 support goes beyond problem-solving, we prioritize exceptional customer care, ensuring your customers always feel valued and satisfied.

Gabriel, Recruiter, 3 yrs with Influx

BRAND MATCH

Customer support, your way

When it comes to customer support, one size doesn’t fit all. Influx understands this, providing a flexible service that adapts to your specific needs and systems. We don’t just support; we enhance and grow with your business, taking your established processes and scaling them to new heights.