Customer support
The #1 on-demand customer service partner, since 2013. High-performance support teams that are an on-brand extension of your team. Improve your CSAT score & scale 24/7 on month-to-month plans.
Launch in one week, scale as you grow and build better customer relationships each month.
Trusted by brands that take CX seriously
750+ start-ups and scale-ups have trusted Influx to deliver CX excellence.
Blenders scales 24/7, globally with Influx
Read the case study →
Fast, on-brand support to major global sporting events.
How we help SaaS & tech →
24/7 multilingual support driving 5-Star reviews globally
Read Sunstransfers case study →
ResetSmile optimizes customer support with Influx
Read the case study →
How top beauty brands deliver omnichannel CX globally.
Find out how here →
On demand, 24/7, omnichannel support
See our Motortrend case study →
Blenders scales 24/7, globally with Influx
Read the case study →
Fast, on-brand support to major global sporting events.
How we help SaaS & tech →
24/7 multilingual support driving 5-Star reviews globally
Read Sunstransfers case study →
ResetSmile optimizes customer support with Influx
Read the case study →
How top beauty brands deliver omnichannel CX globally.
Find out how here →
On demand, 24/7, omnichannel support
See our Motortrend case study →
Flexible support solutions
Talent as a Service
Scale your ops with pre-vetted support agents deployed. Top 1% talent and coverage to extend your team.
Managed Operations
A fully managed support operation. Top 1% agents, training, QA, AI, and continuous improvement.
All plans include:
Find out more about our services
Read more client testimonials or case studies
Management teams that operate 24/7
We use a "follow the sun" model with localized managers across time zones. Your team gets real-time coaching, quality reviews, and continuous improvement around the clock. This is how local teams consistently outperform single-location operations.
Learn how we manage support teams. Get in touch →
Ana, Customer Support, 4 yrs with Influx
One support experience, across every channel
Your customers expect the same experience wherever they reach out.
We work across email, chat, social, and voice — integrating directly into your existing tools and workflows.
See how we support every channel. Get in touch →
Built to fit your existing tech stack
Platform-agnostic by design. We integrate with your existing helpdesk, CRM, and workflows, then optimize performance from within your current systems.
That means faster launches, fewer disruptions, and support that feels like a natural extension of the internal team.
See how we seamlessly integrate into your current systems.
On-brand support, at scale
Blenders Eyewear scaled customer support while maintaining a fast, on-brand experience for their customers.
Ready to try Influx? Contact sales →
Launch in 1 week
24/7 CX excellence in a simple month-to-month format. From single agents to full-service teams.
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Ready to try Influx?
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