customer support
Stay on top of all things in the customer support industry.
How eCommerce brands can scale CX for Mother’s Day
Find out how to scale your brand with global, 24/7 CX support this Mother's Day
How to Choose an Outsourced Customer Service Company
Finding an outsourced CX partner & extension of your brand can be daunting. Here's the top 10 things to consider
The 5 best customer support outsourcing companies for brands
Out the thousands of companies, which ones will uphold your brand? These 5 will.
The best call center companies for global support: A data-driven breakdown
Find out how to support your brand with global, 24/7 CX support
Your brand’s secret weapon for explosive customer loyalty
Building strong customer loyalty hinges on consistently delivering exceptional value at every touchpoint.
The 5 best SaaS customer support companies
Investing in the right support solution is crucial for building long-lasting customer relationships. Explore the top 5 SaaS support companies redefining customer service excellence.
What makes great customer support for SaaS companies?
Most SaaS companies focus on customer success as part of their growth strategy. But what makes great customer support? Here’s what I found from five of our best-performing SaaS clients.
Pre-sales + post-sales customer support
From the initial spark of curiosity to nurturing a loyal relationship, pre and post-sales support play distinct roles in shaping customer experiences.
Convert curiosity into cash on your online store
Despite being dismissed as being “too hard”, this ecommerce strategy is helping more brands increase revenue by 40%
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