Top ten Black Friday marketing strategies
Black Friday is the biggest day of the calendar year for eCommerce businesses. Find out how to maximize sales this year with our Black Friday marketing strategies & ideas.
The only customer support guide you need
All the essential information to provide an unmatched customer experience.
6 ways to personalize support to improve CX
Personalization helps drive repeat sales and satisfy consumer expectations. Add these 6 simple personalization methods to support to improve your CX!
The top 5 holiday CX challenges and solutions
The holidays bring a number of CX challenges that can be combated with proactive strategies. Read our solutions to deliver the best CX this season.
8 must-have eCommerce holiday tools
Set your team up for success with our top eCommerce holiday tools. Reap the benefits this season and beyond by utilizing software to your advantage.
Our top 10 tips to provide fantastic holiday customer service
Do you run an eCommerce or online business and are looking to understand how to better support your customers during the holidays? Read our guide to find out!
Preparing your macros and helpdesk for the holidays
Macros are just one part of your toolset to automate work. Prep your macros and helpdesk for the holidays!
8 easy ways to prepare your eCommerce store for Black Friday
Black Friday can be an unexpected and chaotic time for businesses that haven’t prepared. Find out how your business can get ready and make Black Friday a success this year!
Exciting high performance and global impact at Influx
Meet Lucy, a marketing leader based in Melbourne, Australia. Learn about our global, high-performing teams and the excitement that comes from working in the industry.
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