Setting up FAQ macros to save time and money
Macros are a powerful tool for customer support teams that saves time and money. Optimize your response time and get macros set up today!
Flexibility and diverse talent at Influx
Meet Guilhermo, a Customer Service Agent located in Sao Paolo, Brasil. Learn about the flexibility and talented team members that make up Influx.
How to improve retention rate with CX
Customer experience and retention go hand in hand. Improve your retention rate with these CX strategies!
5 digital transformation trends for 2023
The advance of innovative and transformative technologies will continue in 2023. Check out our top 5 trends to keep an eye on!
The complete guide to help desks
Help desk ticketing software can make an organization more efficient. Learn everything there is to know about help desk software in our complete guide!
Your complete guide to customer service training
Customer service training is vital in providing exceptional customer experiences that create loyal brand champions.
Linktree case study: 93% CSAT for 24/7 coverage in 5 languages
See how Linktree works with Influx for 24/7 coverage to achieve 93% CSAT for tier-2 tickets and inbox zero.
Top 10 social media tips for Q4
Using social media to your advantage this Q4 is a budget-friendly, effective strategy to boost sales and grow a loyal following. Read our 10 simple tips!
9 reasons to outsource your sales team
Companies worldwide are outsourcing their sales departments to companies like Influx to help scale and grow their business. Find out how in our detailed guide!
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