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Growth How to keep your team focused and motivated during the holiday season Avoid the holiday slump with these 5 tips to keep your team in a productive workflow!

Growth Optimizing your website for the holiday rush The holiday season brings increased traffic to your website. Make sure your site is optimized with these seven tips to leverage sales.

Growth Black Friday marketing strategies to use in 2022 Black Friday is the biggest day of the calendar year for eCommerce businesses. Find out how to maximize sales this year with our Black Friday marketing strategies & ideas.

CX Excellence Your unrivaled guide to customer support All the essential information to provide an unmatched customer experience.

CX Excellence Personalizing your customer support for better CX Personalization helps drive repeat sales and satisfy consumer expectations. Add these 6 simple personalization methods to support to improve your CX!

CX Excellence Overcoming the holiday's biggest CX challenges The holidays bring a number of CX challenges that can be combated with proactive strategies. Read our solutions to deliver the best CX this season.

CX Excellence How to provide amazing holiday time customer service Do you run an eCommerce or online business and are looking to understand how to better support your customers during the holidays? Read our guide to find out!

Growth Preparing your eCommerce store for Black Friday Black Friday can be an unexpected and chaotic time for businesses that haven’t prepared. Find out how your business can get ready and make Black Friday a success this year!

Inside Influx Exciting high performance and global impact at Influx Meet Lucy, a marketing leader based in Melbourne, Australia. Learn about our global, high-performing teams and the excitement that comes from working in the industry.

Inside Influx The 5 core values that guide us at Influx From the "Golden Rule" to clear communication, explore the key values that guide the Influx team!

Growth How to retain top talent during peak seasons The average cost to replace an agent can be anywhere between $10,000 and $20,000. Be proactive in recruiting and retaining top talent!

Growth The ultimate guide to eCommerce holiday planning in 2022 This guide offers a streamlined and holistic approach to eCommerce holiday planning that will drive conversions and steer you on the path to success.