Our top 10 tips to provide fantastic holiday customer service
Do you run an eCommerce or online business and are looking to understand how to better support your customers during the holidays? Read our guide to find out!
Preparing your macros and helpdesk for the holidays
Macros are just one part of your toolset to automate work. Prep your macros and helpdesk for the holidays!
8 easy ways to prepare your eCommerce store for Black Friday
Black Friday can be an unexpected and chaotic time for businesses that haven’t prepared. Find out how your business can get ready and make Black Friday a success this year!
Exciting high performance and global impact at Influx
Meet Lucy, a marketing leader based in Melbourne, Australia. Learn about our global, high-performing teams and the excitement that comes from working in the industry.
The 5 core values that drive our company
From the "Golden Rule" to clear communication, explore the key values that guide the Influx team!
6 ways to retain high-performing employees
The average cost to replace an agent can be anywhere between $10,000 and $20,000. Be proactive in recruiting and retaining top talent!
Your 2022 guide to eCommerce holiday planning
This guide offers a streamlined and holistic approach to eCommerce holiday planning that will drive conversions and steer you on the path to success.
8 tips to drive new product sales
Over 30,000 products are launched each year and roughly 95% of them fail. Read through our 8 tips to prepare yourself for an epic product launch that sells out.
Upwards mobility and internal growth amongst our team
Meet Gusthy, one of our Delivery Managers in Indonesia, who has been with Influx for 7 years. Learn about internal mobility for our team members and the importance of growth at Influx!
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