Your complete guide to customer service training
Customer service training is vital in providing exceptional customer experiences that create loyal brand champions.
Top 10 social media tips for Q4
Using social media to your advantage this Q4 is a budget-friendly, effective strategy to boost sales and grow a loyal following. Read our 10 simple tips!
9 reasons to outsource your sales team
Companies worldwide are outsourcing their sales departments to companies like Influx to help scale and grow their business. Find out how in our detailed guide!
Help Scout help desk spotlight
Check out the overview of the Help Scout platform including SaaS solution features, automation capabilities, and search functionality.
Gorgias tips for a successful Black Friday and Cyber Monday
Be prepared for Black Friday/Cyber Monday with these helpful tips from our partners over at Gorgias!
6 simple ways to cut eCommerce costs
Reduce frequent eCommerce costs with these 6 practical tips!
Zendesk help desk spotlight
Read up on the Zendesk customer support platform including top features, integrations, and some helpful tips!
Bearpaw case study: 100% customer support for 2x seasonal ticket spikes
See how Bearpaw works with Influx to handle 2x seasonal spikes for email, live chat, and voice with 91% CSAT.
Customer feedback loop 101
A successful feedback loop takes user feedback and makes revisions for a better customer experience. Learn the five stages!
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