Best Of
Best Of
How to boost your customer experience in 5 simple steps
We asked some of the team at Influx for their top support tips when it comes to leveling up your customers' experience. Watch the video for the full breakdown!
Best Of
The ultimate guide to outsourcing your e-commerce customer service in 2022
More than ever before, companies are choosing to outsource e-commerce customer support because it is easy, efficient, and scaleable,.
Best Of
Inbound & Outbound Call Centers: What to Know
Learn the difference between inbound and outbound call centers to know which is right for your business.
Best Of
3 simple levers for effective onboarding
Effective customer support onboarding can be as simple as knowing which three levers to pull, and when.
Best Of
Business operations, efficiency, and outsourcing report
Learn how outsourcing can improve business operations and boost efficiency with this in-depth report.
Best Of
The 8 best help desk software for 2023
Looking to improve your customer experience in 2023 with a quality help desk? Find out more about which one is right for your business.
Best Of
Tools and software to get you through the holidays
Set your team up for success with our top eCommerce holiday tools. Reap the benefits this season and beyond by utilizing software to your advantage.
Best Of
A beginner friendly guide to help desk software
Help desk ticketing software can make an organization more efficient. Learn everything there is to know about help desk software in our complete guide!
Best Of
5 digital transformation trends to watch
The advance of innovative and transformative technologies will continue in 2023. Check out our top 5 trends to keep an eye on!
Best Of
Influx year in review 2022
Take a look at Influx’s year in review for 2022 including global expansion, client growth, product launches, and more.
Best Of
Setting up FAQ macros to save time and money
Macros are a powerful tool for customer support teams that saves time and money. Optimize your response time and get macros set up today!
Best Of
5 graphics for an easy-to-understand knowledge base
Customers opting for self-help will turn to your knowledge base or resource library. Build a great knowledge base that is easy to navigate and understand by using graphic design.
 6 Circle - small.png)