Call answering services

Influx.com teams answer calls for you, call back customers and sell in real time. All in a simple month-to-month format, built to scale and go 24/7 from day 1.

See how this outsourced call center team handles 8,000 calls per week with 94% CSAT.

Trusted by brands globally, since 2013.

Want to learn more about how we can connect to your systems? Chat with sales

The US based healthcare app keeping Hospitals & healthcare staff connected.

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"We absolutely crushed our year over year SLAs, responding to customers quicker than ever before."

Read ClassPass case study →

Six brands, one streamlined customer service solution.

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ResetSmile optimizes customer support with Influx

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24/7 multilingual support driving 5-Star reviews globally

Read Sunstransfers case study →

The US based healthcare app keeping Hospitals & healthcare staff connected.

Read the case study →

"We absolutely crushed our year over year SLAs, responding to customers quicker than ever before."

Read ClassPass case study →

Six brands, one streamlined customer service solution.

Read the case study →

ResetSmile optimizes customer support with Influx

Read the case study →

24/7 multilingual support driving 5-Star reviews globally

Read Sunstransfers case study →

Inbound and outbound teams to lock-in growth

Deliver exceptional CX services over the phone.

Top 1% of agents

We only hire the top 1% of agents (with perfect english) who can deliver exceptional customer experiences.

Month-to-month

A flexible way to deliver an exceptional customer experience at scale with no lock-in contracts.

Scale on demand

Hire 1 agent or 30+. Part time or full time agents. Scale up and down on demand.

Fully-managed

Our experienced managers provide training, QA, re-training and performance management.

Call center teams, built just for you

Influx provides a complete support ops team, improving key metrics like CSAT, NPS and time to resolution.

Influx is the #1 on demand support solution for brands - providing an automated and sustainable service model that grows with you.

Learn more about Influx.com service and support teams.

Generate more revenue with a complete sales operation, available on demand. Close more deals, while delivering best-in-class CX with top 10% sales reps and top 1% sales assistants and SDRs.

Stay flexible with month-to-month pricing.

Learn more about Influx.com sales teams.

Our results

94%

94% CSAT wile handling 8,000 calls/week.

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<30

<30 second average wait time, even at peak times.

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10x

10x decrease in call abandon rate with an Influx.com team.

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"Influx's ability to outperform even office based BPOs, despite operating remotely, speaks volumes about their capabilities. It is evident that they take their commitment to our success seriously, consistently delivering results that not only meet but often exceed expectations. As we continue to grow and evolve, we are genuinely appreciative of Influx's dedication and efforts in serving us. We look forward to a future of continued collaboration, where together, we can achieve new heights of success."

Yousef Ahmad

Customer Support Manager, Clipboard Health

The US based Healthcare App keeping Hospitals & staff connected.

See our Clipboard Health case study →

Best-in-class technology & security

Security is our ultimate priority, which is why we’ve partnered with the world’s leading technology systems to provide end-to-end peace of mind. Our industry-leading security program complies with GDPR, CCPA and all workplace security standards, as well as HIPPA and payment regulations so you have the highest confidence in the management of your data.