Part time agents

Hire part time priority agents in a shared format. Respond quickly to your customers and clear the inbox daily. Need a full time agent? Go dedicated.

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Choose from three priority options

All plans come with management and training included. We only hire the top 1% of support agents. Not sure which one is right? Contact our onboarding team.

Priority 1

You need fast chat responses or a reception service, but don’t have enough volume for a full time dedicated agent.

  • Omnichannel (voice, chat, email)
  • <2 min est. avg response time
  • 5 days rostered per week
  • Up to 4 hours operative per day

Get a quote

Priority 2

You don’t have enough work for a full time dedicated agent, and are ok with 2-4 hour response times.

  • Async support (email)
  • 2-4 hour est. avg response time
  • 5 days rostered per week
  • Up to 4 hours operative per day

Get a quote

Priority 3

You need to respond to every customer before the end of the day and clear the inbox daily. Fewer than 20 messages per day.

  • Async support (email)
  • 4-8 hour est. avg response time
  • 5 days rostered per week
  • Up to 2 hours operative per day

Get a quote

We hire the top 1% of support agents

Influx offers a simple solution for you to provide your customers with exceptional customer support without the full-time commitnment. By hiring only the top 1% of agents, we ensure quality results across the board.

Launch in 1 week. Get in touch →

Judith, Recruiter, 5 yrs with Influx

Simple, affordable, and effective

Starting from just $800 / month, Influx offers a stress-free solution that enables you to focus on what you do best (running your business). With support agent rostered for eight hours a day, rest easy knowing that the inbox will be cleared before the end of the day.

Learn more. Get in touch →

Ana, Customer Support, 2 yrs with Influx

Management and training included

Take the headache out of hiring, with global support teams fully managed by us. Our end to end management system helps us hire, onboard, train and scale teams quickly to save you time and money.

Ready to learn more? Get in touch →

Daniel, Dpt. Delivery Manager, 6 yrs with Influx

Deliver a fully flexible support experience built for growth.

See how Influx builds full-service, fully-managed customer solutions for growing businesses, everywhere.

Ready to try Influx? Contact sales →

Resources to scale customer support and offer great experiences

Business Operations
Understand the hidden costs of hiring: 2023 stats
Product
Learn how part time agents provide 40 hours of support coverage
Customer Support
Get 7 bits of advice for new customer support agents
Customer Support
Read the comprehensive guide to boost your customer support game
Product
Get a sneak peek of what it's like to get started with Influx

Ready to learn more? Let’s talk!

Hire full-service teams on demand

Make your support ops fast, flexible and ready for anything with experienced 24/7 support teams working month to month.