Part time agents
Get world-class support agents at half the cost of dedicated agents.
Extend your team with part time agents that quickly respond to your customers, clear the inbox daily and deliver CX excellence.
Scale up and down as you need with simple month to month plans.
#1 on demand partner for global CX teams
Trusted by startups to enterprise across 750+ brands since 2013. Nearshore service model. Monthly pricing.
"Influx jumped in right before our busiest season and handled the pressure like pros. They quickly helped us get on top of our backlog and keep response times short. Their team blends right in supporting our users with care & consistency."
Ethical & sustainable fashion brand with 2x global growth & 96% CSAT.
"Since partnering with Influx, our team has been able to handle the increasing demand across our six brands with ease. Influx has become a true extension of our team, and we can always count on them to deliver the level of service our customers expect."
"Partnering with Influx has helped us take a majority of ticket load volume off our internal team, all while delivering excellent customer experiences. For us, one of the best benefits is their recruitment and management of awesome agents."
“Influx is much more than another vendor. They have such great people. I think that’s the thing I love about working with Influx. From sales implementation to the day to day operations, I’m working with good people with Influx."
"While growing like crazy, we needed a partner that would handle everything we threw at them on short notice - 24/7, new launches, multiple languages, custom troubleshooting & workflows. Influx nailed it."
Fast, on-brand support to major global sporting events.
How we help SaaS & tech →
"Influx has been a genuine life changer for our business. When travel demand rebounded rapidly after the pandemic we simply wouldn’t have been able to scale or support our passengers and suppliers without them."
“Influx consistently delivers for Reset Smile - even under pressure. When call volume surged to 160 calls a day, their team ensured every missed call was returned and every customer supported. They also proactively helped us clear ‘on hold’ cases by personally guiding customers through missing documentation over the phone."
"Influx jumped in right before our busiest season and handled the pressure like pros. They quickly helped us get on top of our backlog and keep response times short. Their team blends right in supporting our users with care & consistency."
Ethical & sustainable fashion brand with 2x global growth & 96% CSAT.
"Since partnering with Influx, our team has been able to handle the increasing demand across our six brands with ease. Influx has become a true extension of our team, and we can always count on them to deliver the level of service our customers expect."
"Partnering with Influx has helped us take a majority of ticket load volume off our internal team, all while delivering excellent customer experiences. For us, one of the best benefits is their recruitment and management of awesome agents."
“Influx is much more than another vendor. They have such great people. I think that’s the thing I love about working with Influx. From sales implementation to the day to day operations, I’m working with good people with Influx."
"While growing like crazy, we needed a partner that would handle everything we threw at them on short notice - 24/7, new launches, multiple languages, custom troubleshooting & workflows. Influx nailed it."
Fast, on-brand support to major global sporting events.
How we help SaaS & tech →
"Influx has been a genuine life changer for our business. When travel demand rebounded rapidly after the pandemic we simply wouldn’t have been able to scale or support our passengers and suppliers without them."
“Influx consistently delivers for Reset Smile - even under pressure. When call volume surged to 160 calls a day, their team ensured every missed call was returned and every customer supported. They also proactively helped us clear ‘on hold’ cases by personally guiding customers through missing documentation over the phone."
We hire the top 1% of support agents
Influx offers a simple solution for you to provide your customers with exceptional customer support without the full-time commitnment. By hiring only the top 1% of agents, we ensure quality results across the board.
Launch in 1 week. Get in touch →
Simple, affordable, and effective
Starting from just $800 / month, Influx offers a stress-free solution that enables you to focus on what you do best (running your business). With support agent rostered for eight hours a day, rest easy knowing that the inbox will be cleared before the end of the day.
Learn more. Get in touch →
Management and training included
Take the headache out of hiring, with global support teams fully managed by us. Our end to end management system helps us hire, onboard, train and scale teams quickly to save you time and money.
Ready to learn more? Get in touch →
Deliver a fully flexible support experience built for growth.
See how Influx builds full-service, fully-managed customer solutions for growing businesses, everywhere.
Ready to try Influx? Contact sales →
Choose from three priority options
All plans come with management and training included. We only hire the top 1% of support agents. Not sure which one is right? Contact our onboarding team.
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