tips and tutorials
Achieve excellent results for your business with these helpful tips and tutorials.
How to outsource your Shopify customer service
How do you hire an outsourced Shopify support team while improving your growth? We dive in here.
5 tips to prioritize customer support tickets
Get the top 5 tips to prioritize customer support tickets for faster resolutions and better backlog management.
Work smarter, not harder
Imagine doing something that used to take you half a day in a fraction of the time. With concentration and minimal distractions, it’s possible.
How to ensure optimal security for your business
At its worst, a cyber assault can cause irreparable damage to a company and can even result in legal action. Be proactive in keeping your business safe!
The 8 best B2B sales tactics
Test these 8 proven strategies & techniques to close more deals across your B2B sales.
9 steps to reset your business budget for Q1
It's essential to reset business budgets to spend wisely and to plan for any uncertainties that may lie ahead. These 9 steps will get you started!
How to de-escalate an angry customer
De-escalation of angry customers is an art form and when performed correctly, can even lead to long-term, happy customers. Read our guide to find out more!
Gorgias tips for a successful Black Friday and Cyber Monday
Be prepared for Black Friday/Cyber Monday with these helpful tips from our partners over at Gorgias!
Customer feedback loop 101
A successful feedback loop takes user feedback and makes revisions for a better customer experience. Learn the five stages!
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