tips and tutorials

Achieve excellent results for your business with these helpful tips and tutorials.

tips and tutorials

5 tips to prioritize customer support tickets

Get the top 5 tips to prioritize customer support tickets for faster resolutions and better backlog management.
tips and tutorials

Work smarter, not harder

Imagine doing something that used to take you half a day in a fraction of the time. With concentration and minimal distractions, it’s possible. 
tips and tutorials

How to ensure optimal security for your business

At its worst, a cyber assault can cause irreparable damage to a company and can even result in legal action. Be proactive in keeping your business safe!
tips and tutorials

The 8 best B2B sales tactics

Test these 8 proven strategies & techniques to close more deals across your B2B sales.
tips and tutorials

9 steps to reset your business budget for Q1

It's essential to reset business budgets to spend wisely and to plan for any uncertainties that may lie ahead. These 9 steps will get you started!
tips and tutorials

How to de-escalate an angry customer

De-escalation of angry customers is an art form and when performed correctly, can even lead to long-term, happy customers. Read our guide to find out more!
tips and tutorials

Gorgias tips for a successful Black Friday and Cyber Monday

Be prepared for Black Friday/Cyber Monday with these helpful tips from our partners over at Gorgias!
tips and tutorials

Customer feedback loop 101

A successful feedback loop takes user feedback and makes revisions for a better customer experience. Learn the five stages!
tips and tutorials

7 ways to optimize your website for the holidays

The holiday season brings increased traffic to your website. Make sure your site is optimized with these seven tips to leverage sales.