resources and guides
Check out our helpful resources and guides below.
The top 15 refund and return policies (with ready-to-use scripts)
Read the ultimate guide to the top 15 refund and return policies, complete with ready-to-use scripts for seamless customer support interactions.
8 ways to boost social media marketing success
Use these 8 tips to grow your brand visibility and better connect with your audience on social media.
A 2023 guide to live chat support
Master the art of live chat communication with our comprehensive guide!
70 most popular live chat canned responses
Save time on live chat support with these canned responses!
Business operations, efficiency, and outsourcing report
Learn how outsourcing can improve business operations and boost efficiency with this in-depth report.
Guide to scaling a business
Scaling a business requires strategic planning. Read our comprehensive guide to prepare for a successful season of scale!
The complete guide to help desks
Help desk ticketing software can make an organization more efficient. Learn everything there is to know about help desk software in our complete guide!
The only customer support guide you need
All the essential information to provide an unmatched customer experience.
Your 2022 guide to eCommerce holiday planning
This guide offers a streamlined and holistic approach to eCommerce holiday planning that will drive conversions and steer you on the path to success.
Stay up-to-date with the latest CX news and insights with our biweekly newsletter.
Receive top curated content straight to your inbox. Sign up now.
