Enterprise call centers
Build an omnichannel support team without the overhead. Efficiency at scale with a fully-managed global support operation built to perform from day one.
Trusted by hundreds of brands, from startup to enterprise







Yousef Ahmad
Customer Support Manager,
Clipboard Health

“Influx’s ability to outperform even office-based BPOs, despite operating remotely, speaks volumes about their capabilities. It is evident that they take their commitment to our success seriously, consistently delivering results that not only meet but often exceed expectations.
As we continue to grow and evolve, we are genuinely appreciative of Influx’s dedication and efforts in serving us. We look forward to a future of continued collaboration, where together, we can achieve new heights of success.”
Omnichannel support, anywhere, anytime, on any device
Provide exceptional omnichannl support, 24/7
Live chat
Add a human layer to your customer support and deliver an experience that makes customers want to return.
Email support
Provide 24/7 support and resolve tickets fast with experienced agents who can match your brand voice.
Voice capable
Always on, top-tier voice support for your customers who prefer interactions in real time.
Social
Fast, on brand support for your customers across all social channels. From Facebook to TikTok, 24/7.
FLEXIBILITY AT SCALE
Hire a support partner that matches your needs
Influx builds teams on a partnership-by-partnership basis to match you with agents who not only have the skills but the product/service interests and company cultural values too.
Operating as a 100% remote workforce, we have access to a large, borderless talent pool to recruit from, allowing us to find the best people worldwide and offer them the work-life flexibility to flourish and improve retention. Learn more.

Our Competitive Advantage
100% remote, global workforce
Offer unparalleled support to your customers in any region - 24/7. With a 100% remote and global workforce, you can maintain availability year-round and never have gaps in service.
Multi-lingual agents
Global teams that follow the sun mean your customers will get top-quality service on time, in their timezone. We offer support in over 10 different languages including English, Spanish, German, Hindi, and more.
Fast training & onboarding
We leverage our years in global workforce development and recruitment expertise to offer a unique blend of agility, scalability & management to scale your support, fast. Launch a team in 1 week.
Seamless integration
From our technology and recruitment to QA and security, our all-in-one solutions help you increase capacity with high-performance agents and training – all seamlessly integrated into your current systems.
KPIs & process improvement
Key performance metrics are a crucial component in helping agents deliver exceptional CX for a global brand. That is why we use proprietary performance playbooks and QA to ensure your team exceeds their standards.
Real-time reporting
Everything we do is data-driven, partnering with our clients to provide a 360° view of the customer, employee, and event data from day one so we can optimize every interaction and drive value for the rest of the business.
Security and Tech
Best-in-class technology & security
Security is our ultimate priority, which is why we’ve partnered with the world’s leading technology systems to provide end-to-end peace of mind. Our industry-leading security program complies with GDPR, CCPA and all workplace security standards, as well as HIPPA and payment regulations so you have the highest confidence in the management of your data.


Yousef Ahmad
Customer Support Manager,
Clipboard Health

“Influx’s ability to outperform even office-based BPOs, despite operating remotely, speaks volumes about their capabilities. It is evident that they take their commitment to our success seriously, consistently delivering results that not only meet but often exceed expectations.
As we continue to grow and evolve, we are genuinely appreciative of Influx’s dedication and efforts in serving us. We look forward to a future of continued collaboration, where together, we can achieve new heights of success.”
Case studies
See how companies work with Influx to deliver flexibility and scale.
Read more client testimonials or case studies
Our results
Blenders achieved a 94% CSAT with Influx while handling 20,000 ticket seasonality burst.
Classpass was able to resolve over 250,000 tickets in one month by partnering with Influx.
Sendle stays flexible using Influx during 3x peaks, maintaining 1 hour response times.
More solutions
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Resources to scale phone support and boost your brand
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Let us help you manage the Influx
Scale your support team to become fast, flexible and ready for anything. No obligation, free quote & consultation