24/7 global coverage
Hire a support teams working their regular business hours - in their own timezones. Respond to your customers faster, fill internal coverage gaps, and get quality support at all hours.
Full coverage for global brands
Hire experienced agents in the right time zones
Ensure quality support from teams working normal business hours in their time zones. Influx utilizes the follow-the-sun model, meaning no graveyard shifts.
Customer Service Manager,
“With Influx, we can provide high-quality customer service at all hours. We use a combination of CSAT, CES and NPS to track and improve quality, and we’re now meeting or surpassing our goals 24/7.”
Koala - the mattress company with over 14,000 five-star customer reviews. Read the case study →
Hire full-service teams on demand
Make your support ops fast, flexible and ready for anything with experienced 24/7 support teams working month to month.