Technical Support Representative

Kenya

Influx provides customer service for brands and tech companies on-demand, 24/7, every day of the year (including holidays). To achieve this, our operation consists of agents and managers working around the globe to achieve the company’s objectives.

We’re looking for a detail-oriented and thoughtful person from Kenya to join our growing team!

Job description In this role, you will be answering customer questions for a range of internet companies around web development, and think on your feet, communicate clearly and effectively

Duties Diagnose and solve customer problem Communicate effectively via email and chat in fluent English Coordinate effectively with peers and your manager Contribute to a high-performance and friendly workplace culture

What We’re Looking for 1 year of experience in a similar role Excellent written and verbal English communication skills Strong problem-solving skills Demonstrated ability to code with PHP or MySQL Experience with eCommerce site, or WordPress CMS

****What we’re offering:

Join a high-growth startup, full of possibilities Professional and motivated colleagues from around the globe Fair and open culture Work-from-home arrangement Work with clients in the USA, EU and elsewhere

If this sounds like you or someone you know, the application link is below! Apply now!