Enterprise CX Teams

Customer experience that scales as fast as your business.
Whether you’re growing fast or already leading at scale. Fast to launch,
secure by design and proven to outperform traditional providers.

See how enterprise teams maintain 94% CSAT while scaling globally.
Directed by 30+ years of global enterprise experience.

Global businesses run high performing CX teams with Influx

Why businesses choose Influx

Operate safely

Follow-the-sun coverage and SOC 2 Type I security keep your data, customers and team protected 24/7.

Scale fast

We hire, onboard and partner with 10–200+ team members in weeks — not months — using proven playbooks that protect quality as you grow.

Perform consistently

Built-in QA, WFM and analytics deliver stable CSAT and faster resolutions at scale.

Grow your business with teams built to scale

Influx partners with you to design and run large-scale CX operations. Our teams combine the right people, systems and structure to help you scale safely, with continuous QA, workforce management and analytics built in.

We manage hiring, onboarding and performance end-to-end,
so your in-house team can focus on growth, not scheduling.

Enterprise level security, built into every team

Security isn’t an afterthought — it’s part of how we operate.
Our SOC 2 Type I compliance and partnerships with industry leading platforms ensure your customer data stays safe and your teams stay compliant.

We meet major global standards including GDPR, CCPA, and HIPAA, giving enterprise clients full confidence in their operations.

Your enterprise CX operation managed, from end-to-end

End-to-end management

From recruitment to reporting, every stage is handled by experienced team leads.

Rapid scaling

Ramp from 10 to 200+ team members in under six weeks.

Built-in QA & WFM

Continuous quality assurance and workforce management maintain performance at scale.

Secure operations

SOC 2 Type I compliance and global data protection standards.

Always-on coverage

Follow-the-sun teams deliver true 24/7 support without overnight fatigue.

Transparent reporting

Weekly performance dashboards give you full visibility and control.

From recruitment to reporting, every stage is handled by experienced team leads.

Trusted by growing brands

94%+

CSAT maintained across high-volume programs

See how healthcare app Clipboard Health X Influx delivered 94% CSAT

50%

Higher team retention compared to traditional providers

How Influx.com out-performs traditional BPO’s

10-200+

Full-time team members ramped in under six weeks

See How it works

Proven results

See how companies work with Influx to deliver flexibility and scale.

Read more client testimonials or case studies

What our partners say

“Influx nailed it with their flexible service model, exceptional agents and trusty management layer that felt like an extension of our own management team.”

“The team combines deep technical expertise handling everything from complex network troubleshooting to rapid incident response with a genuine focus on relationships.”

“During a period of rapid growth, Influx scaled our CX team quickly with high quality agents who cleared our backlog and also brought a proactive, solutions focused mindset.”

“Influx’s ability to outperform even office based BPOs, despite operating remotely, speaks volumes about their capabilities.”

“Influx is much more than another vendor. They have such great people. From sales implementation to the day to day operations, I’m working with good people with Influx.”