best practices
Stay up-to-date with the most effective methods for your business.
CRM software best practices
Use these eight best practices to keep your CRM software performing at a pinnacle!
Live chat best practices for businesses
Do you want to learn more about how best to run and optimize your live chat support team? Influx has you covered with the live chat best practices guide.
How to improve retention rate with CX
Customer experience and retention go hand in hand. Improve your retention rate with these CX strategies!
Top 10 social media tips for Q4
Using social media to your advantage this Q4 is a budget-friendly, effective strategy to boost sales and grow a loyal following. Read our 10 simple tips!
5 ways to increase customer lifetime value
Encourage long-lasting relationships with customers by calculating customer lifetime value and using these tips to improve CX.
8 tips to drive new product sales
Over 30,000 products are launched each year and roughly 95% of them fail. Read through our 8 tips to prepare yourself for an epic product launch that sells out.
How to utilize ethical customer data to improve CX
Data analysis removes the guesswork when it comes to understanding customer desires, pain points, goals, and interests. Use customer data to your advantage to outshine your competitors and improve CX.
How to create a buyer persona and reach your target audience
Understanding customers is the key to giving them good service that results in acquiring new customers and increasing repeat buyers.
Best practices for CX teams during seasonal spikes
Prepare for Q4 with best practices for scaling holiday support including Black Friday, Cyber Monday, and Christmas.
Stay up-to-date with the latest CX news and insights with our biweekly newsletter.
Receive top curated content straight to your inbox. Sign up now.
