Influx year in review 2022

As 2023 has kicked off, it’s time to dig into some highlights from our team, our clients, and the company.

Our teams internal growth was huge—with 121 Influx employee promotions throughout the year. Our agents now speak 8 languages including English, German, Portuguese, Spanish, French, Hindi, Bengali, and Indonesian.

As a whole, we experienced a 26% increase in new business growth. Influx is now located in 18 countries! In 2022, we expanded to Argentina, Egypt, Sri Lanka, and Morocco.

We launched some exciting new services including sales teams on demand and back office support. Go check them out and be on the lookout for help desk experts - coming soon!

Throughout 2022, Influx worked with 81 new clients and expanded to 3 new industries including ride-sharing, sports betting, and law firms.

Our clients are now located in 11 countries and expanded to Malta (Bongu ✌️), Spain (¡Hola!), and the Netherlands (Hoi 👋).

We’ve developed strong partnerships with a diverse range of clients, from electric mobility companies like Neuron Mobility to eduction-based app Saturn.

Celebrating some of their successes, Neuron has expanded to 26 cities around the globe since 2016 and raised a whopping $43.5M in 2022. The company now speaks two languages and has grown with Influx by 175%.

Saturn raised $44M in 2021 and managed 875% seasonal growth with Influx. Check out the Saturn case study here!

From all of us here at Influx, we’re grateful for the opportunities that 2022 brought and look forward to making 2023 a success.

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Influx was established in 2013 & has been trusted by 750+ brands globally, ranging from startup to scale.

Influx builds 24/7, near-shore global customer support teams. We provide fully managed, flexible & high-performance agents. Our services range from eCommerce support, tech support, sales support, AI Management, Enterprise solutions and more to give you the customer assistance you need to prioritize other responsibilities and continue scaling your business.

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