The customer support company for top brands
Influx provides a 24/7 support operation for brands that love their customers. Fast, flexible and always on-brand.
Made just for start-ups and scale-ups with simple month to month pricing. Training, management and QA included.
Stay flexible during every stage of growth, with teams that grow with you.
TRUSTED BY BRANDS FROM STARTUP TO SCALE
BRAND MATCH
Customer support, your way
When it comes to customer support, one size doesn’t fit all. Influx understands this, providing a flexible service that adapts to your specific needs and systems. We don’t just support; we enhance and grow with your business, taking your established processes and scaling them to new heights.
Lara, Customer Support, 3 yrs with Influx
Proven support excellence
Brands work with Influx to deliver world-class support with flexibility and scale.
6 dedicated agents handle 100% customer support for email, live chat, and voice
95%+ CSAT for 8500+ tickets per month with specialized management support
24/7 coverage for 4,000+ tickets p/month via email and live chat support
Read more client testimonials or case studies
FLEXIBILITY
Support excellence, elevated
Ever had a customer support experience that felt different — where the quality of service shone through? At Influx, our 24/7 support goes beyond problem-solving, we prioritize exceptional customer care, ensuring your customers always feel valued and satisfied.
Gabriel, Recruiter, 4 yrs with Influx
GLOBAL COVERAGE
24/7 support, global coverage
Our worldwide network of Influx support agents operates within their local time zones, ensuring they’re fresh, alert, and ready to engage with your customers at optimal times. This means extended support hours for your customers and a happier, healthier work-life balance for our teams.
Ana, Customer Support, 3 yrs with Influx
Why Influx?
Brand alignment
Our agents become your brand ambassadors. We speak your language and reflect your company’s values.
Proven experience
Trust in our proven track record. We bring years of experience to deliver consistently exceptional service.
Seamless integration
Influx adapts to your current systems, amplifying your existing processes. See all of our integrations.
More solutions
Hire full-service teams on demand
Make your support ops fast, flexible and ready for anything with experienced 24/7 support teams working month to month.
Meshki supports 589% business growth with ethical near-shore service model & achieves 95% CSAT
93% CSAT for 24/7 coverage in 5 languages from 26 agents in 4 regions
End-to-end eCommerce support on demand with 4.63 customer satisfaction rating
24/7 coverage with a fully managed support team of 8 agents across 3 regions
After hours support and burst coverage for seasonal backlog after 200%+ customer growth
Building a remote support team with consistent culture, standards, and performance
After-hours email and live chat coverage with 70% NPS via dedicated and SaaS support