Gorgias AI Management

Improve your Gorgias AI agent to 90%+ CSAT. Influx AI management teams implement and improve Gorgias AI Agents using a simple, month to month model.

See how your AI stacks up. Start with a quick AI review and benchmarking meeting.

See how these two brands implemented AI Agent Management.

eCommerce brands work with Influx to grow and scale their CX teams

Give your Gorgias AI superpowers

When you business changes fast — your AI should keep up. With Gorgias AI Management, updates happen in days, not weeks, so your bot never falls behind. Customers get the right answers every time, and your team doesn’t waste hours fixing outdated replies.

Need faster updates? Talk to our team →

24/7 Support with AI.. that Generates More Sales

Responds in <30 seconds to every question. If the AI doesn’t know how to handle the question, they ask questions to better understand the problem, then the human agent uses this updated context to deliver a fast resolution that drives a positive outcome with your customer.

Want to free up your agents? See how it works →

Full control of your Gorgias AI

Or system works inside your Gorgias account. You get full visibility into everything - context, guidance, testing environment, scoring, live context, analysis.

Looking for visibility? Get in touch →

Our results

+15%

Increase in AI first-response rates while CSAT held steady at 4.5+

3x

More queries solved without an agent once context is improved

1 day

Average turnaround to update AI with new answers after a system change.

Find out how we improve CX for global brands

See how companies work with Influx to deliver flexibility and scale.

93% CSAT for 24/7 coverage in 5 languages from 26 agents in 4 regions
Meshki supports 589% business growth with ethical near-shore service model & achieves 95% CSAT
24/7 coverage for 15,600+ ticket backlog with 10 Zendesk agents and back office support
24/7 coverage with a fully managed support team of 8 agents across 3 regions
Voice and digital agents handle 2,900+ conversations per month with 17% reduction in first response time
100% customer support in 6 languages across 7 platforms for complete end-to-end support

Switch to an AI-First support team

Give customers faster, more reliable answers and free your team for the
work that really matters.