best practices

Top 10 social media tips for Q4

Using social media to your advantage this Q4 is a budget-friendly, effective strategy to boost sales and grow a loyal following. Read our 10 simple tips!
business operations

9 reasons to outsource your sales team

Companies worldwide are outsourcing their sales departments to companies like Influx to help scale and grow their business. Find out how in our detailed guide!
customer support

Help Scout help desk spotlight

Check out the overview of the Help Scout platform including SaaS solution features, automation capabilities, and search functionality.
tips and tutorials

Gorgias tips for a successful Black Friday and Cyber Monday

Be prepared for Black Friday/Cyber Monday with these helpful tips from our partners over at Gorgias!
business operations

6 simple ways to cut eCommerce costs

Reduce frequent eCommerce costs with these 6 practical tips!
customer support

Zendesk help desk spotlight

Read up on the Zendesk customer support platform including top features, integrations, and some helpful tips!
Case Study

Bearpaw case study: 100% customer support for 2x seasonal ticket spikes

See how Bearpaw works with Influx to handle 2x seasonal spikes for email, live chat, and voice with 91% CSAT.
tips and tutorials

Customer feedback loop 101

A successful feedback loop takes user feedback and makes revisions for a better customer experience. Learn the five stages!
best practices

5 ways to increase customer lifetime value

Encourage long-lasting relationships with customers by calculating customer lifetime value and using these tips to improve CX.