Case Study

Six brands, one streamlined customer service solution

See how JS Group partnered with Influx for a multi-brand customer service solution.
Case Study

Suntransfers earns 5-star reviews from over 77% of customers with fast, 24/7 multilingual support

See how private airport transfer service, Suntransfers, delivers fast, multilingual support 24/7.
Case Study

Asana Rebel case study: 100% customer support in 6 languages across 7 platforms

See how Asana Rebel handled 8x growth in 2020 while continuing to deliver multi-language, multi-channel customer support with Influx.
Case Study

Clipboard Health's app hits unicorn status with Influx.com providing an elastic, 24/7 operational layer

See how Influx.com scaled to resolve 10,000 calls per month & achieve a 94% CSAT
Case Study

ClassPass case study: 76 agents resolve 250,000+ tickets per month, surpassing KPIs

Influx resolved 250,000+ tickets per month for ClassPass with a dedicated team of 76 agents. Learn more about the partnership here.
Case Study

Tipsy Elves scales support by 5x during peak season with 92% CSAT

Read how eCommerce holiday-themed apparel company, Tipsy Elves, successfully scales during peak holiday season while maintaining high customer satisfaction.
Case Study

Roller Skates eCommerce company clears 2,300 ticket backlog in 10 days

See how a popular roller skates eCommerce company solves a 2,300 ticket backlog in just 10 days, then maintains inbox zero.
Case Study

Helix Sleep clears a 2,000-ticket backlog and meets seasonal demand with scalable support

See how Helix Sleep cleared a 2,000 ticket backlog and meets seasonal demand with a flexible, scalable support solution.
customer experience

The 12 best AI customer support agents in 2025

In this guide, we break down the top AI agents to consider as part of your CX stack