Top 5 Outsourcing Partners for European Companies
This will appear on the article summary.This guide highlights the top 5 customer service outsourcing partners for European companies, ranked on what truly matters to scaling organizations:
Why global CX operations outperform the traditional BPO model
Why a follow-the-sun model is the smarter way to run 24 hour customer experience
Two examples of AI agent management working
AI agent management improves resolution rate and CSAT for AI agents, reducing the workload for a human support team while freeing up time for the support team manager.
The perfect service partner at $1M, $10M and $100M in annual revenue
How to leverage CX outsourcing intelligently
Bearworks Review: Salesfloor and Parallel Dialer for Sales Teams
Bearworks Review - How to onboard & optimize sales teams successfully.
Linktree partnered with Influx.com to make CX simple and fast with 93% CSAT for 2.8 million subscribers
How an on-demand CX operation supported a $1.3 billion tech juggernaut
Six brands, one streamlined customer service solution
See how JS Group partnered with Influx for a multi-brand customer service solution.
Suntransfers earns 5-star reviews from over 77% of customers with fast, 24/7 multilingual support
See how private airport transfer service, Suntransfers, delivers fast, multilingual support 24/7.
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