Tipsy Elves scales support by 5x during peak season with 92% CSAT
Read how eCommerce holiday-themed apparel company, Tipsy Elves, successfully scales during peak holiday season while maintaining high customer satisfaction.
Roller Skates eCommerce company clears 2,300 ticket backlog in 10 days
See how a popular roller skates eCommerce company solves a 2,300 ticket backlog in just 10 days, then maintains inbox zero.
Helix Sleep clears a 2,000-ticket backlog and meets seasonal demand with scalable support
See how Helix Sleep cleared a 2,000 ticket backlog and meets seasonal demand with a flexible, scalable support solution.
Light My Bricks earns 5-star reviews from over 92% of their customers
See how Light My Bricks goes "above and beyond" in customer service to earn 5-star reviews from 92% of customers.
Top 10 Managed Services Outsourcing Providers in 2025
How to choose an outsourced customer‑support partner you can trust—and why Influx tops the list this year
8 dedicated agents handle 5,000 tickets/month with a 56% decrease in missed calls
See how a mobile app for summer camps scaled their customer service team to handle 5,000 tickets/month, reducing missed calls by 56%.
How eCommerce brands can scale CX for Mother’s Day
Find out how to scale your brand with global, 24/7 CX support this Mother's Day
How to Choose an Outsourced Customer Service Company
Finding an outsourced CX partner & extension of your brand can be daunting. Here's the top 10 things to consider
The 5 best customer support outsourcing companies for brands
Out the thousands of companies, which ones will uphold your brand? These 5 will.
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