Fully managed customer support at Influx: the key to superior service
See how Influx provides an end-to-end, fully managed customer support solution tailored to your business and customer needs.
Flexibility at Influx: How we provide adaptable and scalable outsourced excellence
Influx's flexible, customer-centric service is focused on delivering high-quality support whenever and however you require it.
Light My Bricks earns 5-star reviews from over 92% of their customers
See how Light My Bricks goes "above and beyond" in customer service to earn 5-star reviews from 92% of customers.
Your brand’s secret weapon for explosive customer loyalty
Building strong customer loyalty hinges on consistently delivering exceptional value at every touchpoint.
Sales team closes $1.6m in new revenue
A leading US-based industrial firm needed help growing their sales. The fully-managed Influx sales team closed $1.6 million in new revenue in five months.
Hiring vs. outsourcing: pros and cons
Should you outsource or hire? Based on your circumstances, there may be a right and wrong answer.
Ticketing app with 5 million users clears backlog and maintains 86% CSAT on 6,000+ tickets/month
See how a ticketing app partnered with Influx to clear the backlog and maintain inbox zero on over 6,000 tickets each month.
What to know about inbound & outbound call centers
Learn the difference between inbound and outbound call centers to know which is right for your business.
Handling 8000 calls per week while achieving a 94% CSAT
See how Influx handled 8000 weekly calls, decreasing call abandonment rate by 10x while maintaining a 94% CSAT.
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