tips and tutorials

How to ensure optimal security for your business

At its worst, a cyber assault can cause irreparable damage to a company and can even result in legal action. Be proactive in keeping your business safe!
business operations

Leadership in the digital age

Leadership shapes the future and ensures that organizations are well-equipped to thrive in a rapidly changing world. Read more for digital era leadership skills.
customer support

How to scale without compromising customer support

Providing good customer support is crucial for the long-term growth and success of a business. Learn to scale without compromising service!
Case Study

CASELY case study: Improved first response time by 10x while experiencing 16,954% growth

See how CASELY reduced their first response time by 10x, improved their brand star rating to 4.8 and grew 16,954% while partnering with Influx.
tips and tutorials

The 8 best B2B sales tactics

Test these 8 proven strategies & techniques to close more deals across your B2B sales.
business operations

Guide to efficient business operations

Monitoring business operations and adjusting for effectiveness is vital for long-term success. Improve your business operations today!
Case Study

Saturn case study: 24/7 coverage for 15,600+ ticket backlog with 10 Zendesk agents

See how Saturn scaled from 5 to 22 Influx agents while providing 24/7 coverage and back office support with help desk experts.
business operations

Steps to optimize for business growth in Q1

Q1 sets the tone for the year. Read more to make your plan for success by optimizing your operations to focus on growth.
customer experience

CX trend predictions for 2023

Our top 5 CX predictions for 2023. Utilize these trends for enhanced customer loyalty and satisfaction.