Complete AI implementation

Deploy custom AI and chatbots aligned with your brand and customer needs.

End-to-end implementations from Influx includes solution design, AI training, customisation and ongoing optimization.

AI solutions with a human touch – implementations include escalation paths to human agents.

Trusted for CX excellence by leading brands

Solution design

We start by identifying where AI can automate repetitive tasks and improve customer interactions.

Then, we design AI-driven workflows to streamline support processes for both customers and teams.

To ensure a smooth experience, we establish clear escalation points so AI handles routine inquiries while transferring complex cases to human agents seamlessly.

Atika, Customer Support, 4 yrs with Influx

Training & customization

Our AI specialists tailor your AI system to reflect your brand’s tone and communication style.

We integrate AI into your existing tools and CRM systems for a cohesive experience.

To improve accuracy, we train AI models with real customer interactions, ensuring they provide relevant and effective responses over time.

Judith, Recruiter, 6 yrs with Influx

Deployment & optimization

We deploy AI-powered support with minimal disruption to your operations.

Using real-time insights, we continuously refine AI performance, making data-driven enhancements for better accuracy.

Our team provides ongoing support, fine-tuning AI-human collaboration to ensure an evolving and effective system.

Stephanie, Customer Support, 2 yrs with Influx

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Talk to us today.