Customer support
Upgrade your support operation with a fast, flexible & scalable solution. The top 1% of agents and managers resolve 100% of tickets for you, 24/7.
Our month to month plans are a simple way to scale your team, improve response times, and deliver exceptional CX.
Start small with Support as a Service or part-time agents,
and scale up to full-time dedicated teams.
Brands that scale with Influx
CX excellence built for brands
Join 750+ global brands who trust Influx to scale their support ops.
Flexible
Month-to-month plans make it easy to adjust to demand. Launch with just 1-2 team members. Scale up or down as required.
Launch fast
Launch a team in 1 week, leveraging our global workforce and recruitment expertise.
Fully managed
We manage everything from setting standards, recruiting, weekly reviews, career development, QA, insights, and more.
Support teams that flex as you need
Be ready for growth, exactly when you need it. Whether it’s a seasonal spike, post-campaign query backlog or an extra layer of support while you grow, we offer month-to-month support teams that flex as your business does.
Ready to learn more? Get in touch →
Management and training included
Take the headache out of hiring, with global support teams fully managed by us. Our end to end management system helps us hire, onboard, train and scale teams quickly to save you time and money.
Ready to try Influx? Get in touch →
Quality support on every channel
Use your existing support technologies and launch faster. We integrate with your existing helpdesks, social channels, and workflow to deliver support that’s on brand, at scale and, above all, on every channel.
Want to learn more? Get in touch →
Connect your existing tech and social channels
Increase capacity with high-performance agents and training – all seamlessly integrated into your current systems.
Ready to learn more? Get in touch →
Delivering a quality customer experience on brand and at scale.
Blenders Eyewear partnered with Influx to delight their customers and grow their business fast.
Ready to try Influx? Contact sales →
You’re in good company
Influx is trusted by hundreds of online businesses, big and small.
76 agents resolve 250,000+ tickets per month with 24/7 coverage, surpassing KPIs
Building a remote support team with consistent culture, standards, and performance
24/7 dedicated support and burst coverage for 20,000 tickets via 30 agents
See how companies work with Influx to deliver flexibility & scale.
More solutions
eCommerce and Retail
Startups
SaaS
Personal brands
Mobile app support
Health and Fitness
Marketplace
Tech
Ready to try Influx?
See more solutions
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