Customer support

Upgrade your support operation with a fast, flexible & scalable solution. The top 1% of agents and managers resolve 100% of tickets for you, 24/7.

Our month to month plans are a simple way to scale your team, improve response times, and deliver exceptional CX.

Start small with Support as a Service or part-time agents,
and scale up to full-time dedicated teams.

Brands that scale with Influx

CX excellence built for brands

Join 750+ global brands who trust Influx to scale their support ops.

Flexible

Month-to-month plans make it easy to adjust to demand. Launch with just 1-2 team members. Scale up or down as required.

Launch fast

Launch a team in 1 week, leveraging our global workforce and recruitment expertise.

Fully managed

We manage everything from setting standards, recruiting, weekly reviews, career development, QA, insights, and more.

Gabriel, Recruiter, 4 yrs with Influx

Support teams that flex as you need

Be ready for growth, exactly when you need it. Whether it’s a seasonal spike, post-campaign query backlog or an extra layer of support while you grow, we offer month-to-month support teams that flex as your business does.

Ready to learn more? Get in touch →

Natisha, Voice of Client Director, 7 yrs with Influx

Management and training included

Take the headache out of hiring, with global support teams fully managed by us. Our end to end management system helps us hire, onboard, train and scale teams quickly to save you time and money.

Ready to try Influx? Get in touch →

Ana, Customer Support, 3 yrs with Influx

Quality support on every channel

Use your existing support technologies and launch faster. We integrate with your existing helpdesks, social channels, and workflow to deliver support that’s on brand, at scale and, above all, on every channel.

Want to learn more? Get in touch →

Lara, Customer Support, 3 yrs with Influx

Connect your existing tech and social channels

Increase capacity with high-performance agents and training – all seamlessly integrated into your current systems.

Ready to learn more? Get in touch →

Delivering a quality customer experience on brand and at scale.

Blenders Eyewear partnered with Influx to delight their customers and grow their business fast.

Ready to try Influx? Contact sales →

You’re in good company

Influx is trusted by hundreds of online businesses, big and small.

From Germany to 150 countries and 20 languages with 94% CSAT
Meshki supports 589% business growth with ethical near-shore service model & achieves 95% CSAT
24/7 coverage with 10 dedicated Zendesk agents working as help desk experts

See how companies work with Influx to deliver flexibility & scale.