Hire support agents, fast.

Hire experienced support agents in a simple month to month format. We hire only the top 1% of applicants with all management and training included.

Hire a dedicated team or pay per response.

#1 on demand partner for global CX teams

Trusted by startups to enterprise across 750+ brands since 2013. Nearshore service model. Monthly pricing.

Multi-award winning cleaning brand. Over 100,000 5 star reviews.

See the 5 star reviews →

The #1 health app helping people become their best selves.

See our YAZIO case study →

Ethical & sustainable fashion brand with 2x global growth & 96% CSAT.

What our clients say →

Six brands, one streamlined customer service solution.

Read the case study →

Premium fashion achieves global growth.

Read the case study →

Blenders scales 24/7, globally with Influx

Read the case study →

Linktree partnered with Influx to make CX simple & fast with 93% CSAT.

See our Linktree case study →

Fast, on-brand support to major global sporting events.

How we help SaaS & tech →

24/7 multilingual support driving 5-Star reviews globally

Read Sunstransfers case study →

ResetSmile optimizes customer support with Influx

Read the case study →

Multi-award winning cleaning brand. Over 100,000 5 star reviews.

See the 5 star reviews →

The #1 health app helping people become their best selves.

See our YAZIO case study →

Ethical & sustainable fashion brand with 2x global growth & 96% CSAT.

What our clients say →

Six brands, one streamlined customer service solution.

Read the case study →

Premium fashion achieves global growth.

Read the case study →

Blenders scales 24/7, globally with Influx

Read the case study →

Linktree partnered with Influx to make CX simple & fast with 93% CSAT.

See our Linktree case study →

Fast, on-brand support to major global sporting events.

How we help SaaS & tech →

24/7 multilingual support driving 5-Star reviews globally

Read Sunstransfers case study →

ResetSmile optimizes customer support with Influx

Read the case study →

Why flexibility matters

It's hard to predict the next 12 months. Your next launch could go amazingly well or drive no change in support tickets. Someone on your team quits unexpectedly, and you need someone to cover on the weekend. Your marketing team sends an email without letting you know.

Influx provides flexibility to cover the unexpected, while giving you scale up capacity for when things start to go really well, globally, 24/7, across any channel: email, chat, voice, social media.

Build a long term solution while keeping costs low in the short term.

Lara, Customer Support, 4 yrs with Influx

24/7 chat & email support

Hire a complete support operation on demand, including agents, managers, training and QA, all combined in a single pay-per-response pricing model. We respond to inquiries every hour of the day, every day of the week. Contact us for a quote if you want instant responses with live chat support.

Nadya, Customer Support, 4 yrs with Influx

Management & training included

Our management and QA system consistently reviews every ticket ensuring smart and effective responses. Our assigned training leads proactively train our team. We hire local managers in every region where we operate: Indonesia, Jamaica and Kenya, ensuring 24/7 coverage while allowing our team to work normal working hours and ensuring fast improvements.

Renardo, Team Leader, 7 yrs with Influx

Elastic pricing with no commitments

Clients only pay per response. This guarantees coverage and output. Our team can handle all seasonal spikes - for example over the holidays - and we can be available on short notice if you have internal agents going on holiday or needing last minute coverage. Learn more about burst coverage.

How to get started

Get in touch with us to explain what you need - chat support, email support, pre-sales, etc. We then set up a two week free training and trial period. We use a small team to initially learn your business and how to respond, after which these agents and managers train the rest of our global team, so you only train once per product.